Customer Ratings & Reviews
- Model:
- KGY-00041
- SKU:
- 6408933
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Mobile Wireless Optical Ambidextrous Mouse's ease of use, comfortable size, and smooth Bluetooth connectivity. Many appreciate its sleek design, lightweight feel, and responsive performance. Positive feedback also highlights the scroll wheel and compatibility with various devices. While some find the price a bit high, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Lifespan : 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months of less then moderate use. It just stopped working.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth, Size
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connectivity works great, fits well in the hand. It’s not quite as ergonomically designed as the other Microsoft mouse, but for the price you can’t beat it.
I would recommend this to a friend N ot on my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to use with my mac book air but no way. so I am in no position to rate this item.
No, I would not recommend this to a friendBroken.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this mouse! The bluetooth does not work, so the mouse is useless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Sandie,
We're sorry that there's an issue with the Bluetooth on your Surface Mobile Mouse. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Microsoft Support for options here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Surface Customer Care
Unreliable connectivity
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable. Loses blue tooth connection on a regular basis requiring you to repeat set up.
No, I would not recommend this to a friendPrefer other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse was too small, the arch wasn’t as comfortable as I had originally imagined
No, I would not recommend this to a friendWireless Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre compared to other Microsoft wireless mouses. Doesn’t connect to Surface Pro 7.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unconfortable to use,................................
No, I would not recommend this to a friendTrash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive trash. Looses connections very easily. Not worth value.
No, I would not recommend this to a friendHoly carpal tunnel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this instantly gave me a pain in my wrist. Wouldn't recommend.
No, I would not recommend this to a friend- Pros mentioned:Design
Good mouse for small hands.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very small mouse. If you're an adult man with medius-large size hands it will be almost unusable. I bought it for a gf with very small hands and she loves it, design, feel and ergonomics.
I would recommend this to a friend - Pros mentioned:Bluetooth, Size
LOVE IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't buy the mouse when I purchased my Surface Go, but after a few days I decided to go back and get it. I was originally going to use my old Bluetooth mouse with the dongle, as I purchased the USB connector. But it was a little annoying so I decided to get the FULL Bluetooth mouse. I love that I don't have to plug anything in, it just connects via Bluetooth. I also love that its a little more flat so it fits in my Surface Go case without bulging. It is also great for my small hands. I am very satisfied with my purchase! I highly recommend it for any Surface user!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out some of your favorite features of Surface Mobile Mouse. We're delighted that you're loving the hassle free Bluetooth connectivity as well as compact design to match your Surface Go! We hope you continue to enjoy the freedom this stellar combination provides!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Size
Simple and reliable, what more do you need?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is nothing special, but it gets the job done and it's cheap. It does mouse things. It's small and fits in a bag with ease. It's easy to pair, and it comes with batteries. The only thing to really say about it is that although MS says it doesn't work on glass, it totally does. I am using it on a glass table right now and have been doing so for the past two weeks.
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the glide and the color. It was exactly what I was expecting.
I would recommend this to a friendMouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, easy to hook up, color is vibrant and product doesn't disappoint
I would recommend this to a friend- Pros mentioned:Ease of use
Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! It is durable, easy to use and wireless Recommend
I would recommend this to a friend yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this mouse for my surface pro. its great for on the go.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent compact mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent companion to my Surface Pro and Surface Go. Compact enough to easily take along. Tracking is precise and the scroll wheel is smooth with just the right amount of click feedback, Connects automatically every time I turn on my Surface. Very light and feels good in the hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out some of your favorite features of Surface Mobile Mouse! We're delighted to hear about how the compact tool has been the perfect addition to your Surface experience. We're glad you're enjoying the responsive BlueTrack technology as well as incredible Bluetooth connection. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Bluetooth, Size
Convenient wireless mouse, not very comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a Microsoft Mobile Mouse 4000 that eventually wore out. The two best features of this mouse is the size and use of bluetooth, rather than a usb connector of the 4000. Unfortunately, it's not a comfortable mouse as the buttons are not as soft and easy to press and the flat design isn't ergonomic. the top section and bottom section are separated by a sharp edge of plastic which I feel every time I use. I don't recommend this mouse for every day use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for taking the time to leave a review about your experience with Surface Mobile Mouse. We always appreciate getting honest feedback from our customers, and we'll be sure to pass this along to the rest of our team.
Best,
Heather
Surface Customer Care
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse connected to my computer right away I just had to turn it on!
I would recommend this to a friend