Customer Ratings & Reviews
- Model:
- KGY-00041
- SKU:
- 6408933
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Mobile Wireless Optical Ambidextrous Mouse's ease of use, comfortable size, and smooth Bluetooth connectivity. Many appreciate its sleek design, lightweight feel, and responsive performance. Positive feedback also highlights the scroll wheel and compatibility with various devices. While some find the price a bit high, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Red mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a mouse. A little small. Bluetooth works well.
I would recommend this to a friend - Pros mentioned:Ease of use
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot of bells and whistles. However, this mouse gets the job done and transports well
I would recommend this to a friend good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is really worth the price. It is much helpful. I like this mouse! It is convenient to use it. However, it used more batteries than I thought. Nearly every two months I need to replace the battery. Others are fine.
I would recommend this to a friendBluetooth mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but this mess only connects with the computer that is only for surfaces and I love how the batteries fit within the little compartment and the bottom little tabby piece it's just very cute and fun and I really enjoy the mouse and works wonders.
I would recommend this to a friend- Pros mentioned:Ease of use
Good mouse easy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement to my old arc mouse. Very easy to install and use
I would recommend this to a friend Matches the color of my HP Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave three stars because the mouse keeps freezing and I have to push the Bluetooth button off then on to unfreeze. Other than that, it feels perfect in my hand. I like the shape and the color too. When it works it works great. My laptop is a 2018 HP with Bluetooth, 16gig ram 2TB harddrive running Windows 10 Pro.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out. We're sorry to hear you've been experiencing some difficulties with the Bluetooth connection of your Surface Mobile Mouse. To help, we highly recommend checking out these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522.
We sincerely hope that helps.
Kindly,
Heather
Surface Customer Care
It’s an alright mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mobile that’s for sure but in my case it starts to register a click as double click. Also color starts to fall off
No, I would not recommend this to a friendEase of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priced decently, pairs up and works well with my MacBook.
I would recommend this to a friendNo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the poppy color and the size. Function is lacking: the click is super loud and the buttons take too much force to press. I just missed the return window so now I'm stuck with this loud but pretty clunker.
No, I would not recommend this to a friend- Pros mentioned:Size
Very ergonomic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, very handy. The roll is not the best but we can go with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice mouse, easy to connect and get used to.
I would recommend this to a friend Greta use!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product. Everything I normally buy from Best Buy, I get the best deal because they price match. Their customer service and curbside pickup is splendid as well.
I would recommend this to a friendEasymouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very quick to connect. Makes using my Surface tablet so much faster and easier than using the built in track pad.tracks on about any surface too
I would recommend this to a friend- Pros mentioned:Design
perhaps for someone with very small hands
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS AMAZING, But its too shallow in the palm ;( Bought it and returned it....the button clicks were mushy the wheel was jingly, it is still a beautiful piece of art and very nice mouse...perhaps for someone with very small hands....
I would recommend this to a friend - Pros mentioned:Ease of use
Space saving mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the slimmer size for travel, but sometimes it does not connect right away.
I would recommend this to a friend Superb purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my surface laptop and they both work fabulously. I dropped it a couple times by mistake but the mouse worked just as before .. unlike my other mouse which fell once and was not functional anymore. Love this cute little mouse!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to leave a review for your Surface Mobile Mouse! We're pleased to hear your mouse has impressed you with its durability and performance! We hope you continue to enjoy your mouse, and thanks again for sharing your experience with the community.
Cheers,
Heather
Surface Customer Care
Something easy on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found myself using this very easily when I needed it in school and it didn’t take up too much space in my backpack. While I didn’t find a very practical everyday, the times I did use it I was delighted with the performance!
I would recommend this to a friendWorks like a mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no problems with this mouse. It does take some time to connect sometimes but it works as a mouse is supposed to work. I have not noticed that it contributes to wrist fatigue like some of the older models.
I would recommend this to a friendgreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply a great mouse I know it may sound silly but this is just a great mouse i use it with my surface pro and it connects ALWAYS iv never had a single hiccup with it and the resolution is spot on
I would recommend this to a friendEasy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a basic good quality mouse, this is a great wireless choice for you. Simple bluetooth connectivity
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Charlie,
Thanks for leaving a review! We're delighted to hear you're enjoying your Surface Mobile Mouse! We believe external accessories for your device should be able to connect quickly, and also have the perk of not taking up precious USB ports, and we love to hear you're enjoying these features.
Cheers,
Heather
Surface Customer Care