Customer Ratings & Reviews
- Model:
- KGY-00051
- SKU:
- 6408934
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface Mobile Wireless Optical Ambidextrous Mouse's ease of use, comfortable size, and smooth Bluetooth connectivity. Many appreciate its sleek design, lightweight feel, and responsive performance. Positive feedback also highlights the scroll wheel and compatibility with various devices. While some find the price a bit high, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and ergonomic. However, I don’t know if it turns off or not.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback on the Surface Mobile Mouse. We're glad you love it! To power your Surface Mobile Mouse on and off, press the button on the bottom side of your mouse. This also doubles as the Bluetooth pairing button. In using this to conserve energy, the Surface Mobile Mouse has the ability to last up to 12 months on the same batteries.
Kindly,
Jessica
Surface Customer Care
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I multitask with my surface all the time and this mouse has been a life saver to me. It operates so smoothly with the surface that it was literally a matter of turning the mouse on and the surface immediately recognized it.
I would recommend this to a friendReplaced lost mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my previous surface mouse that I mistakenly left in a hotel room while traveling. Works as well and my previous one.
I would recommend this to a friendConnection problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At begging it worked fine but after connecting to other devise I can’t connect it to my laptop
I would recommend this to a friendSleek!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So sleek looking. I like the options for different colors. I wanted the red, it looked so nice but with this bluish gray, it matched my desk setup better. Connectivity is so easy.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the sleek design and stylish colors. We hope your new Ice Blue Surface Mobile Mouse continues to serve you well. Cheers, Erica Surface Customer Care
Nice mouse but it looks pink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is nice, however I gave it to my wife as it really looks pink. It doesn’t match the Sandstone laptop in person.
I would recommend this to a friendGreat mouse
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouseso much I bought two. So far I haven’t had any issues with it not working or pairing. I use it quite frequently on my gaming laptop. The other one I use for work daily.
I would recommend this to a friendGreat product for the Surface we bought
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compliment you and your team for offering my wife a product which she need, and I must say that she is very much satisfied with its performance. I will recommend my friends to come to your store
I would recommend this to a friend- Pros mentioned:Bluetooth
Just a regular mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special only bought it because it was Bluetooth.
I would recommend this to a friend - Pros mentioned:Ease of use
Its amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth it to spend the money its smooth and looks good.
I would recommend this to a friend Pretty, but Sensor is Lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the mouse today, and really want to love it, but it has a flaw I can't let go. The color, texture, clicky-feel, and everything about the mouse is beautiful and perfect. However, like some other reviews I've seen, the sensor is very much lacking (especially for the price). It isn't very responsive compared to any other wireless mouse I've used, which is disappointing considering how premium it feels overall. My Case Logic brand mouse that came free with my laptop sleeve (costed about $20 altogether...) has a better sensor and is more responsive than this $35 Microsoft mouse.... I will be returning it tomorrow ufortunately. I wanted to love it!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable mouse. Slightly unresponsive att tines
I would recommend this to a friend Perfect Match for the Surface Pen & Studio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my Surface Studio, along with a Surface Pen, and am very pleased with the total functionality of the set!
I would recommend this to a friendSpeeds up process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse makes use easier for me. It allows to to click quickly and accurately. I also like using it because I don’t like finger prints on my screen. It helps me keep my screen clean so I say yes to getting one.
I would recommend this to a friendGraet companion for Surface GO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although not absolutely neccesary it does make on screen navigation much easir. And there are some webpages that only diplay drop down list when you hold the mouse over it....these really don't work well with touch screens
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
Thanks for your honest feedback. We appreciate you telling the community about how the Surface Mobile Mouse has helped you navigate your Surface Go so far. We hope you continue to love your new accessory!
Cheers,
Jessica
Surface Customer Care
GREAT MOUSE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THE MOUSE BETTER THAN PAD ON MY COMPUTER.IT IS MORE PROCISE TO USE . AND MACHES MY COMPUTER. I ALSO LIKE IT BECAUST IT CONECTS WITH MY USB , SO I DO NOT HAVE TO HAVE SOMETHANG STUCK IN MY USB SLOT.
I would recommend this to a friend- Pros mentioned:Ease of use
Works Well but Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works really well; however, I ended up returning it due to it being very small and uncomfortable to work with for long periods of time. Its small size makes it ideal for traveling purposes but that is not what I was looking for when I purchased it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate you reaching out about your recent experience with Surface Mobile Mouse. We're sorry to hear you ended up returning your mouse, and we'll be sure to pass your thoughts along to the rest of our team. We sincerely hope you find the best mouse that works for you.
Kindly,
Heather
Surface Customer Care
Works with my MacBook Pro Blue Tooth
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Set up is not straitforward, as it is with Apple's blue tooth mouse. There is an issue with the Apple blue to mouse. The Apple MacBook mouse set up options do not all suppressing side to side motion moving the screen side to side that had me pursue the Microsoft Surfce Mobile Mouse.
I would recommend this to a friendNo Bluetooth adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my wife’s work laptop. Her laptop did not have bluetooth built in (what?!?).. This mouse was sleek and fit easily in her hand, but unfortunately we had to take it back as there was not a bluetooth adapter included.
I would recommend this to a friendEasy Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive Mouse, but works good, it does it's purpose.
I would recommend this to a friend