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Customer Ratings & Reviews

Model:
3XY-00011
SKU:
4562010
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1636 reviews

Rating Filter

Pros mentioned filter

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the Surface Pen's ease of use, responsiveness, and compatibility with Surface devices as significant advantages. Many appreciate the multiple tips and the pen's comfortable feel and lightweight design. However, some customers express concerns about the price and occasional battery life issues. A few also cite minor problems with pairing and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,636 reviews
  • Rated 3 out of 5 stars

    surface pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen does me no good key is difficult to use w/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOES NOT PLAY WELL WITH OTHERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading countless reviews, and jumping through a number of hoops to get the Surface Pen for a steal. I decided to take the chance that it would work on at least one of my devices. HP Envy 2/1, IPhone 6, Android Tablet. Well no such luck kids. This stuck up little stylus is committed to one and only one. And that one is the Surface Pro. I piddled around and waited too long to return the item. So I guess the only good thing about this is that I only paid about half price for the stylus to begin with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Surface pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pen worked great to begin with. But now I cannot get it to work at all. Tried all things toncorrect this. Will keep trying to get it to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Product Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product would not turn on to pair to my Surface. Taking back to Best Buy today for replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to add to my work Surface. Had problems connecting. Will return and ask my IT department at work to help out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working at 7 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Changed batteries changed tips. Took to Geek squad. Nope doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surface Pro Pen sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro pen stopped working after 5 months. Seems like MS product quality is going down hill fast. Last 3 MS items that I have purchased have all been worthless. I need to try Apple. I have not heard any problems with their products. If I could have given zero stars I would have. BY BY MS!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surface pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pen to replace one that quit working. The new one worked for a month and it quit. Expensive pen and does not work. Very disappointed. Battery is good and changed point but still does not work. Will not waste money on another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Surface Pro original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen said it worked for Surface Pro and I had lost mine somewhere. S--so my original Surface Pro needed a pen. I looked at the ones availables and descriptions; this pen said it would work. It does not work on the original Surface Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it together with sp4. Doesnt work. Manual does not hve clear instructions. Check the batteries and all but to no avail. Had to return. Poor product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this product, i could tell it was a used product, and not new. I returned it immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would work by sales men on the computer iwas buying it does not returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be credited at time of sale, but the item wasn't credited to date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Responsiveness
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great When it Works, but Many Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this stylus in store around Christmas 2015. I used this pen as an upgrade for my Surface Pro 3, and at first, it worked like a charm. I loved the various stylus tips and the fact that it had the eraser on top of the stylus. The first problem I noticed was that the battery holder has a very hard release latch, as in it feels like you're breaking it every time you try to remove or replace the battery (this comes up later). The next problems I began noticing when I went back to school, around mid-January 2016. For no reason at all, the pen will begin writing without touching the screen, which makes trying to write with any amount of precision impossible. Another problem I had was that the pen would disconnect from the Surface without any warning. As of recent the pen tip will not interact with the screen while the eraser still functions (or vice versa), and of course these problems only come up in the middle of a lecture. Following the instructions of Microsoft, I tried removing the battery to fix this problem, but, since the battery release is so difficult to open, I snapped it right off. While I do understand that this is entirely my fault, it ultimately comes down to the fact that I wouldn't have needed to do this, had the pen functioned properly in the first place. Perhaps this is a one-off incident, as I have a friend with a Surface Pro 3 who uses the Pro 4 stylus with no problems, but it was still a waste of $50. PROS: -Works great most of the time, but (in my case at least) would stop working at the most inconvenient times. -New stylus tips are very useful. -Pen-top eraser. -Overall much better feel than the Pro 3 pen. CONS: -Poor battery latch design can be easily broken, rendering the pen completely useless. -Many technical glitches that can be difficult to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't enjoy the pen. Struggled how to turn it on, no directions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it didn't work when setting up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stylus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with the 2-1 I purchased. Returned item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it would work for my laptop and it did not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best surface pen. Writing is smooth and accurate and the eraser on the top makes a lot more sense than the button on the bottom in the previous generation. Microsoft for the win.

    I would recommend this to a friend