Customer Ratings & Reviews
- Model:
- EYU-00001
- SKU:
- 5859100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Something's Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wound up exchanging the black pen for a silver one. The right click button on my black pen was hard to use. Something about the own just didnt feel/look right either. I'm 100% happy with the silver pen now.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your honest feedback. We're glad you found a solution that has worked great for you so far! We'd just like to chime in and let you know we're passing this information on to our team. We hope you continue to enjoy all Surface Pen has to offer!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
A great computer pen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is so easy to right on it, very smooth and a good size for the pen, easy in the hand!
I would recommend this to a friend - Pros mentioned:Ease of use
lots to love about this pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the eraser end is a click button and there is another button toward the tip. makes it very useful
I would recommend this to a friend - Pros mentioned:Overall performance
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Girlfriend to go along with her new Surface Laptop I bought her. She's loving it!
I would recommend this to a friend - Pros mentioned:Drawing
Smooth
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I utilize it a lot to draw on my Microsoft book and it very smooth. Leave cleans lines.
I would recommend this to a friend - Pros mentioned:Battery life
Barely had it a month and it doesnt work suddenly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this June 7th and have only used it a handful of times. Go to use it today for some work editing blue prints and all the button short cuts work, its got 98% battery, but it wont write. I did all the troubleshooting steps and many other things and still nothing. Not happy that the one time I need to use it and it already doesn't work. It's not like they're the cost of an average pen and can just be thrown out when it isn't working and you go buy a new one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lizzie,
Thanks for reaching out. We're truly sorry to hear you've been having some difficulties using your Surface Pen. Since you've already tried troubleshooting, please feel free to reach out to our team here: https://aka.ms/AA4rbq6, so that we can further assist you.
Kindly,
Heather
Surface Customer Care
- Cons mentioned:Price
Too expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft needs to cut the price on their Surface pen. Can get comparable performance from third party competitors for substantially less cost.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Stylish and Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard looks very good and suprisingly stays clean. Alcantara is very high quality and just simply works.
I would recommend this to a friend - Cons mentioned:Price
Great pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the pen with the surface and it is very responsive. I thought it was a bit pricey but cheaper than on Microsoft. My teenager enjoys using it.
I would recommend this to a friend - Cons mentioned:Tip durability
Easy connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tips may have issues if you constantly put them in a backpack with no case, but other than that. it connects automatically and doesn't unpair
I would recommend this to a friend - Pros mentioned:Ease of use
Seemless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pen writes great. I live the multiple uses the surface pro and the people work together
I would recommend this to a friend - Cons mentioned:Price
The only pen for the surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few cheaper ones. And they were cheaper ones lol get the real thing and enjoy your day. :)
I would recommend this to a friend - Pros mentioned:Drawing
Great pen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen for the Microsoft Surface brought it for my son so he can do his drawing works great
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this pen to use with her surface go and how it’s magnetic. Everything stays together.
I would recommend this to a friend- Pros mentioned:Overall performance
Best pen on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried other pens and computers. The pen is a must have and takes the surface experience to a new level.
I would recommend this to a friend - Pros mentioned:Ease of use
Cool tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pen is a must on this device! It makes grading papers so much easier. I can review documents with ease
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear the Surface Pen is helping you accomplish more with your students. Thanks for sharing with the community how you love using the Surface Pen!
Cheers,
Jessica
Surface Customer Care
Stopped working like a pen
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and feels well made but all of a sudden it stopped working properly. Under 1 year and barely use it but now the button works with no pen drawing/cursor at all. Tried many things, restart, surface diagnosis tool... nothing worked. A good product well made shouldn't take that much trouble to debug unless it's not well made so I'm stuck with a cool looking pen now. Can't use it for what I bought it for. Quite disappointed at this point.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Keith – We recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
- Pros mentioned:Overall performance
Excellent for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pen that I have had with a device. The surface pen is high quality and works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this little pen when I purchased my new laptop and it has made taking notes in class so easy!
I would recommend this to a friend - Pros mentioned:Compatibility
Works as Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? This is a Microsoft product. It works with my Surface Pro just as promised and just as expected.
I would recommend this to a friend