Customer Ratings & Reviews
- Model:
- EYU-00001
- SKU:
- 5859100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Breaks every yr after warranty is up. Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd pen and EVERY TIME the warranty is over, it stops working! Every year, same time, same problem. It’s frustrating because these pens aren’t cheap and now I have to buy a 4th one because “my warranty is over” as if the warranty even matters since it breaks literally days later
No, I would not recommend this to a friendNice quality pen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the pen didnt work with my laptop, i can still talk about the build quality. Both the buttons are very stiff and nice to use. The overall feel of the pen was great!
I would recommend this to a friendMeh.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this pen. I may be spoiled by the Apple pens but this one is not that great.
No, I would not recommend this to a friendnice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it feels nice in the hand and the magnets allow it to stick to my surface pro 7.
I would recommend this to a friendGreat iPad alternative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple Pencil is a quality device, but being stuck with iOS can be very limiting. This pen is easily as good for tracking a feel, plus it adds buttons, relieving the need to reach all over the screen for back buttons and such.
I would recommend this to a friend- Pros mentioned:Overall performance
Great pen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son who is starting his first year of college. Works great
I would recommend this to a friend - Pros mentioned:Compatibility
Great with computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with computer. Definitely a great buy to go with the Surface.
I would recommend this to a friend Its kind of ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not something that you need to buy. I hardly use it.
No, I would not recommend this to a friend- Cons mentioned:Tip durability
Buy extra pen tips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks of use my son already needs a new tip!!!
I would recommend this to a friend - Pros mentioned:Ease of use
College kid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses it with his Surface Pro, helps to easily manipulate software and images
I would recommend this to a friend Good pen, False advertisement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought paid for a blue Microsoft pen and when I opened the box it was grey... very disappointed
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jorge,
We're sorry that you received a Surface Pen in the wrong color. It sounds like you may have received a Platinum pen instead of Ice Blue. If it's still within Best Buy's return period, we recommend exchanging it for a new one.
Hope that helps,
Chuck
Surface Customer Care
nice pen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift but she can't use but the product is very good
I would recommend this to a friendwhat is it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish the was better info on what i can do with it besides sticky notes have no idea what to use it for that my finger cant
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're always happy to help our customers get to know their new devices. Here's a great place to get started when you're getting to know your Surface Pen: https://support.microsoft.com/en-us/help/4036281.
In addition, find out how to make the most of Windows Ink here: https://www.microsoft.com/en-us/store/collections/windowsinkcollection/pc?rtc=2.
Kindly,
Jessica
Surface Customer Care
Just ok to me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted my money ..i don't even think about using it...i forget i have it...
No, I would not recommend this to a friend- Cons mentioned:Tip durability
Not my favorite
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as easy and responsive as the Apple Pencil and the exposed tip worries me
I would recommend this to a friend - Pros mentioned:Overall performance
Barbara
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got for my niece’s college no problems so far. No complaint.
I would recommend this to a friend - Pros mentioned:Ease of use
It’s cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It’s fun to use. Great for retouching. It’s a great stylist.
I would recommend this to a friend Good pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watched a lot of videos when trying to determine if I was better off getting a Bamboo pen or spend the extra money on the branded surface pen. After using it myself, I'd recommend it for sure. It detects thr pressure youre using better than the bamboo does. If you have a surface, this is a must.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Caitlyn,
Thanks for choosing to give Surface Pen a try. With Surface Pen, navigating your favorite Surface device is easy with its optimized for Surface-use connectivity. We're glad you're enjoying this wonderful addition to Surface!
Cheers,
Jessica
Surface Customer Care
Surface pen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good, but I didn't expect more. I will not use it as much as I though I will.
No, I would not recommend this to a friendEnhances the Surface experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tool for productivity. Awesome for taking notes and editing files.
I would recommend this to a friend