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Customer Ratings & Reviews

Model:
EYU-00025
SKU:
5859102
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Customer reviews

Rating 4.6 out of 5 stars with 7596 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,596 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for drawing on surface pro computer works good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used much

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the japanese would say, this is a pen. And I don't use it much at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pen. Very responsive, no delay at all when taking notes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Styling Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pen for the Microsoft Surface Pro. It allows you to do so much and does not scratch or damage the screen. You can draw and highlight. My only complaint is that although it is magnetic and can stick on the side of the screen, sometimes it falls off. Magnets need to be stronger or the magnet strip should be longer to hold the pen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the kind words. We'll be sure to share your feedback with out team. We hope you continue to enjoy the Surface Pen.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a surface device and dont have this pen you are missing out. This pen magnetically attaches to my surfacebook and is handy when needed without the fear of being lost like some other pens. I highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy any other device if you want your pen to work!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm close to $500 in just replacing these pens at $120 a pop; they all eventually stop working. Doesn't matter where you buy it Bestbuy, or Microsoft, the tip eventually just stops writing but all the buttons and pairing works. The longest I could get one to go is about 8 months. This is with professional Microsoft troubleshooting on ALL of them. I just smash them on concrete and buy news one now. Makes me feel a bit better about losing hundreds of dollars for lousy quality but expensive products!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, set up and responds well with surface pros.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great accessory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty universal for tablet and touch screen users.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No returns after 15 days is a joke!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money!! I ordered the pen online and picked it up on July 5. I set the surface pro up and quickly scribbled with the pen and it worked fine that day. Now 28 days later on August 2 I get the pen out to actually use it for school and it will not work. I tried troubleshooting and still nothing. I open my email to see about returning for a replacement and Best Buy’s policy is no returns or anything else after 15 days. This tells me they know the products are not reliable enough to last beyond a couple of weeks. My lesson learned is read the return policy carefully and don’t shop at Best Buy anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped writing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t even had it for a month and it won’t write anymore. the eraser works but the top doesn’t. the battery is fine and i even replaced the tip

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Bluetooth setup. Great for art also easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Issues so far works well. Product is good but best buy exp was not so great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Writes neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Not really functional for most . I rarely use it and shortcuts don’t work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear you're having difficulty accessing some shortcuts with your Surface Pen. There are a lot of great features that we expect to be fully functional with this device. Try checking out our tips on pen shortcuts, and how to configure them here:
      https://support.microsoft.com/en-us/help/4023514/surface-change-pen-settings.

      If you should still be experiencing further issues, our support team is always happy to help you get up and running. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    IT'S WHATEVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that it's not rechargeable! But it works so whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great pin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pin it even erasers try for yourself easy to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Pen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had already bought the keyboard. I don't even use this to best honest, I don't even know where it's at. I don't recommend buying unless you know you'll be using this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen is a very good item to have. I would recomm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, but overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the pen, try to find a package deal where it is included.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    No Pocket Clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen has no pocket clip just smooth like a pencil. Makes kinda hard keep in place to easy grab. Good quality from Microsoft but would have like to have the clip same as silver and black pen. Would not recommend color unless trying to match keyboard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Samsung Note user so having a pen with my Surface Pro is a huge plus. The blue matches my keyboard and mouse so had to complete the look. Looking forward to using the pen or having the ability to touch the screen.

    I would recommend this to a friend