Customer Ratings & Reviews
- Model:
- EYU-00025
- SKU:
- 5859102
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Pen for its ease of use, overall performance, and compatibility with devices like the Surface Go. Many appreciate its suitability for drawing, good battery life, comfortable weight and feel, and sleek design, with some specifically loving the available colors and accuracy. However, some customers find the pen to be a little pricey and have concerns about the tip durability, while others have noted issues such as lag, the absence of a clip, and weak magnet strength.
This summary was generated by AI based on customer reviews.
Nice Concept, Awkward to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, the button is to small. Functionality is also awkward when trying to navigate around which slows me down. Handy to sketch with though.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for sharing your honest thoughts about Surface Pen with the community. We're sorry to hear some the features of Surface Pen have been difficult to navigate, and we'll definitely share this feedback with our team. We're delighted to hear that you've been enjoying your new pen for sketching, and if you haven't yet be sure to check out all the apps you can use with your Surface Pen here: https://aka.ms/AA4r437.
Best,
Heather
Surface Customer Care
- Pros mentioned:Compatibility
too much money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pad I bought needed a pen that worked with it. The pen was way too much but works for her need to use the pad
No, I would not recommend this to a friend Sometimes skips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know if I need to replace my pen. I just got this one. The surface contact could be better. Sometimes it skips and the lines drawn aren't continuous.
I would recommend this to a friendGarbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage no good broke the tip the second day. Then bought another and guess what second again broke. Very unfortunate pen.
I would recommend this to a friendShorted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen shorted out two days after the last day to return my purchase. Could just be a defect with the particular pen i received.
No, I would not recommend this to a friendDoesn't Last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i havent had then for 6 months and its already not working, i followed every troubleshooting instructions but nothing.
No, I would not recommend this to a friendBattery life?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked using it for teaching on Zoom while it was working. Did not use it that much, but it died within two months
No, I would not recommend this to a friendSurface pen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Did not like this or the surface pro. In my opinion Apple products are more worth while.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Micrsoft surface laptop 2 I got a terribel experience on using the pen on my laptop. I doesn't work at all.
No, I would not recommend this to a friendWrong pen in box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to my surface pro! BB also won’t let me return or swap it out
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this less than 3 months and it broke. Simply using as it was designed and the tip broke.
No, I would not recommend this to a friendA little tricky for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface pen works well, I’m not using it on a surface product which makes it a little tricky to use. Overall I am pleased with it.
I would recommend this to a friendSurface Pen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pen worked in the beginning, but after a while, there were defaults with the top button. (shortcuts)
No, I would not recommend this to a friendWouldn’t buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy and cheaply made, the point snaps right off and it doesn’t hold up very well.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues writing after lifting pen off the surface. Writing is incoherent.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen was iffy on connectivity from the start but is now completely broken after only a month.
No, I would not recommend this to a friendWorse than a $1 store pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used what's offered by Samsung & Apple - perfect. This is a hassle, but, you wouldn't know it until you tried all three.
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality unable to sync that why returned can buy something other brand
No, I would not recommend this to a friendNice pen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pen works well, but I personally dont use it as much. Perhaps it's more fitting for someone who draws, sketches or something.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for giving the Surface Pen a try! We would love to help you make the most of your latest Surface accessory, and we have a number of ways for you to use Windows Ink without being an experienced artist. Try checking out our tips and tricks for transforming your note-taking experience with the Surface Pen here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
Kind regards,
Jessica
Surface Customer Care
Not necessary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but have not found myself using it much. Have only used it a handful of times.
I would recommend this to a friend