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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.4 out of 5 stars with 102 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so this keyboard is a little on the expensive side but really works fine. It is nice to disconnect it from your Surface Pro 11 and still be connected with the keyboard. The keyboard is responsive and I love the back lit keys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, it is a great idea but too small for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unexpected Low Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but after five months, it does not track or keep up with expected battery performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition for artist on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard the inside battery allows you to detach it and still use it for application like photoshop where you can use the pen for detail work and input commands with the other hand on the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Flex Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came just as expected, works great with my Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flex keyboard is the way to go if you purchase the latest pen for the Surface Pro. The weight is excellent and easily detachable in case you want to take notes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very attentive to my needs and gave me useful information. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Is Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great price and wonderful product. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice step up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great - it is a nice improvement over the old Surface keyboards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good key if you have the money to spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent keyboard, nothing special, I wouldn't go out of my way to buy this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key's will travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is amazing. It's sturdy, supports Bluetooth and a must have accessory to anyone who owns a Surface device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is excellent! The wireless capability makes it easy to get work done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like Touchpad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's taking some getting used to the touchpad. It has different features - such as having to use two fingers to right click. Sometimes I will click repeatedly before it will respond. The computer has a mind of its own sometimes too and will just shut down applications. I should have returned it!.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but works well. Bluetooth functionality is nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this keyboard, especially given its high price, but honestly, it's not worth it. The trackpad is tiny and not very comfortable for palm use. The right-click button is positioned at the very bottom, and the only way to adjust this is by making the entire pad a right-click zone, which causes the left-click to stop working. Not sure if I just got a defective unit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s overpriced. Cannot be paired to any other computer that is not a surface. Its pretty neat

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Some trouble with setup, but overall pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a major upgrade from the current Surface Pro keyboard, but has some nice features. Wireless works okay, although you may need to reset your PC from scratch to force a required Hardware Update in Windows Update. Once you get it working, it is nice to be able to detach the keyboard. I use this feature all the time. Note that this keyboard is noticeably heavier than the original Surface Pro keyboard due to the battery. Battery has lasted me a whole day at work so far, so tested out to about 10 hours which is fine since it tends to stay attached to my SP 11 off-hours. I bought the BOLD keyboard version, which is much easier to see. Perhaps a little pricey for what you get. I may invest in a Logitech mini keyboard and mouse instead for half the price. But I do like the concept and overall quality feels decent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life the downfall for this keyboard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function of keyboard and haptic touchpad are great but unfortunately it is all for nothing because the battery life is horrible. You will only get about 1 to 1.5 hours at best keyboard is detached and running on Bluetooth. This is nowhere near Microsoft's claim of up to 42 hours on full charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's smooth as silk. Type like a pro with this thing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Want a replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mousepad is glitchy and doesn't work sometimes. Clicking is very difficult and almost impossible to click and drag something with the mouse. I have to use a bluetooth mouse. Very disappointed. Was this returned broken?

    No, I would not recommend this to a friend