Customer Ratings & Reviews

Recently preordered this from the store, and was advertised as if the keyboard had Bluetooth. The keyboard does NOT have Bluetooth connection like advertised on their website and listed on their specs. I talked to customer care because I thought the Bluetooth just wasn't working on my keyboard, and they told me that it did have Bluetooth and my keyboard was broken which was a complete lie, and after further research, I realized that this model does NOT have Bluetooth connection, so don't be fooled by what it says on their website and what customer care tells you. Very disappointed in this, I am also a BestBuy plus member and hate to be treated like this.

There is a great keyboard for the four months that it worked and then it just died out of the blue for absolutely no reason Microsoft would be ashamed of themselves for selling something so expensive with such poor reliability. This product should’ve been recalled in a new version put out.