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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.4 out of 5 stars with 103 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Surface Pro Flex Keyboard for its enhanced keyboard quality, noting a stronger feel and improved build. The keyboard is appreciated for its easy attachment and navigation, contributing to its portability. While the keyboard offers connectivity options, some users have expressed concerns about its battery life. Overall, the keyboard is well-received for its quality and portability, but battery performance could be an area for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-103 of 103 reviews
  • Rated 1 out of 5 stars

    Want a replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mousepad is glitchy and doesn't work sometimes. Clicking is very difficult and almost impossible to click and drag something with the mouse. I have to use a bluetooth mouse. Very disappointed. Was this returned broken?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard does NOT have Bluetooth connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently preordered this from the store, and was advertised as if the keyboard had Bluetooth. The keyboard does NOT have Bluetooth connection like advertised on their website and listed on their specs. I talked to customer care because I thought the Bluetooth just wasn't working on my keyboard, and they told me that it did have Bluetooth and my keyboard was broken which was a complete lie, and after further research, I realized that this model does NOT have Bluetooth connection, so don't be fooled by what it says on their website and what customer care tells you. Very disappointed in this, I am also a BestBuy plus member and hate to be treated like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great keyboard for the four months that it worked and then it just died out of the blue for absolutely no reason Microsoft would be ashamed of themselves for selling something so expensive with such poor reliability. This product should’ve been recalled in a new version put out.

    No, I would not recommend this to a friend