Customer Ratings & Reviews

First the laptop preforms well. It is quick and has a long battery life. The downside is it uses arm x64 snapdragon processor which many programs don’t work on. It almost makes the laptop more like a very high end Chromebook because of this.

Good for basic tasks but routinely having connection issues between the device and keyboard as well as freezing when trying to print documents utilizing Microsoft Word

Surface Pro is all we use. Product is very reliable with no issues.

Battery life could be better. But so far a good purchase.

Truly shocked there is no Lunar Lake or Ryzen option. Snubbing the community of users that relies on peripherals that are compatible with the x86 architecture is a huge risk for Microsoft. After getting one of these, I had to quickly return it because I couldnt scan anything, only my HP standalone printer worked with it. My epson peripherals -- printer or scanners-- did not work with it. I picked-up an HP all in one printer/scanner, which only randomly worked with it, on either the scanner side or the printer side. I then picked up an HP Omnibook Ultra Flex 2 in 1, 14", with a Lunar Lake processor, 32 gigs of Ram and a 2TB internal drive, on sale ($400 off), which included a pen, and couldnt be happier. I am not sure I'll go back to the Surface Pro, where everything is ala carte (e.g., keyboard/pen), the cost is premium, and it's honestly not worth the hassle. The truth is, the surface pro was never a great tablet, but it was a terrific portable laptop, but the new models by the competition are also terrific portable laptops, and they dont up-end your technology ecosystem with niche processor choices.

One of the best, if not the best laptop I've ever purchased.

Slick, fast (operation and charging), convenient Pen feels much better than I thought

Had a previous version of the surface and loved it. So when it was not able to do what I needed I knew I was getting another surface. Just love the interface.

Best thing I purchased in years, good bye apple hello surface!

Microsoft keeps out-doing itself with each update to its software and hardware!

it feels really nice and comfortable to use and the speakers sound really good

My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.

I bought this computer for my grandson for graduation. He is going to college in the fall. He loves it. Has it all set up with his classes. Quite quick and a great screen. Expensive, if you can afford it, from what he tells me, a great computer for college.

Excellent and worthwhile monetary decision on my part. Best Buy assisted with my decision and their over the phone ordering process was easy and very helpful.

My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

Working well and syncs with all my applications well.

Excellent service. Good product. I like it so much

I brought this for a Christmas present for my wife. She totally loves it. She says its the best laptop she has ever had

Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

Immediate delivery, nice product and price is good.