Customer Ratings & Reviews
- Model:
- FFP-00001
- SKU:
- 5859007
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Surface Pro Signature Type Cover's keyboard quality and ease of use, frequently praising its lightweight design and attractive colors. While some users wish for a number pad and express concerns about the material's susceptibility to marking, the overall positive feedback highlights its compatibility and protective qualities. The price point is a recurring negative comment. Many appreciate its convenient size and how well it protects their device.
This summary was generated by AI based on customer reviews.
Great product, uncertain reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This MS typecover malfunctions regularly and adopts new patters of functionality based on the mood of the moment. A becomes backspace, while z becomes an exclamatory mark of emphasis. If it were bug free, it would be perfect. Very nice hand to the fabric.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We regret to hear the Type Cover is not performing as you would expect. We expect more from our products, just like you. To see if you can resolve the issue, try these troubleshooting tips. You may need to reinstall the Surface Cover driver: https://support.microsoft.com/en-us/help/4023473.
Hope this helps!
Take care,
Amanda
Surface Customer Care
Lousy fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by a BB employee that this keyboard would fit my 2014 . Surface Pro 3. It doesn't. It's slightly bigger that the screen on both sides, so the keyboard doesn't stay upright. Change for the sake of change....very irritating and frustrating.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry you're unhappy with your recent experience purchasing the Surface Pro Signature Type Cover. Although compatible with your device, the dimensions may be slightly different since this Type Cover was designed for the Surface Pro. If you would like, please feel free to contact our support team to help you find a better suited solution to your needs. They can be contacted here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Poor Type Cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this type cover. I use it only to protect the Surface Pro screen. I am using a Logitech blue tooth keyboard for all my typing. Far superior to the Microsoft cover.
No, I would not recommend this to a friendstopped Working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keyboard stopped working after few days and the return period is over so can't even return that... In general surface type keyboard is not good... Doesn't get detected most of the times....
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're encountering difficulties with you Surface Pro Signature Type Cover. We'd like to help you figure out whats happening. We recommend checking out this Surface Type Cover troubleshooting article here: https://support.microsoft.com/en-us/help/4486820. If you continue experiencing difficulties or would like additional help, our support team is eager and available to help: https://aka.ms/AA4rbq6.
Best,
Rebecca
Surface Customer Care
It the second cover, I purchased in year and half.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought it because, I had a Surface Pro 2 and the first cover was a piece of garbage as is Surface Pro 2, they are too expensive for what one gets. I will never buy another Surface Pro or accessories they are everrated!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for filling us in on your experience with the Surface Pro Signature Type Cover. We do read every review that we receive on our products, and although you have not been happy with your purchase, we do really appreciate the feedback. It gives us the chance to fill in our team and make our products better for future customers.
Thank you,
Victoria
Surface Customer Care
- Cons mentioned:Price
Feels cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like cheap cardboard when holding it and typing on it, not worth the price.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the keyboard and how easy it is to use, an improvement over my last two products. I would definitely recommend this!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending your Surface Pro Signature Type Cover. We're glad that it's been easy to set up and use, too. We hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
Poor quality intermittent failures. Expensive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long term review, 1 year later keyboard cuts out and mouse pad doesn't work all the time. Unfortunate for the price this product costs.
No, I would not recommend this to a friendStopped working after 7 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only 7 months old and has stopped working already. I'm very disappointed after the cost.
No, I would not recommend this to a friendKey fell off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The letter ‘T’ fell off the first time I used it. Took it back and exchanged it. Did not have blue, had to get gray but had no problems with the exchange.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear you encountered this unusual issue with your recent purchase of the Surface Pro Signature Type Cover. We pride ourselves on providing quality designs to our customers, and we're sorry this experience fell short. We are glad to hear that Best Buy was able to remedy the situation for you. We hope you enjoy your new Surface Pro Signature Type Cover.
Kind regards,
Jessica
Surface Customer Care
Nice but didnt work on my Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by an employee in the computer department that it should work for my Surface. First it wasnt the right size.. So I came back, got the right one but it wouldn't work right. I looked online what todo and they said to reset my Surface while holding the power and volume up or down, I forget, it connected but nothing worked.
No, I would not recommend this to a friendDoes not light up like my old one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd keyboard. I was very happy with the first two as they lit up in the dark really well. After 3 1/2 weeks, the light has dimmed poorly in this new one. Unfortunately, you only have 2 weeks to exchange. I am VERY disappointed to have paid $120 for a keyboard that does not light up brightly (like my older ones) at night.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Phyllis,
Thanks for sharing your experience. We're sorry to hear you're having difficulties with the brightness of your device. Your back-lit keys on your Surface Pro Signature Type Cover have adjustable settings. Please try using the "F7" key to adjust the brightness to your preference. If you should encounter any further questions or concerns, please feel free to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Subpar trackpad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small flimsy keyboard is great for on the go, but long papers/projects i have to use something not so cheap feeling
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your honest thoughts with our team. We're sorry to hear you're not fully enjoying all Surface Pro Signature Type Cover has to offer. If you'd like to speak with our support team to see if there is any way we can be of assistance, please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Attachable keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attachable keyboard, this keyboard was not user-friendly. Although I like the back light the keys are too flat.
No, I would not recommend this to a friendHitchcock was here....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid if you have pet birds, they ate the keys. Yes, the birds ate the keyboard.
No, I would not recommend this to a friendNot as good as Apple keyboards
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Type cover started sticking within 7 months of low use. The keys themselves feel cheap while I like the cover and how it actually works. I'm concerned that BestBuy or Microsoft will not support a resturn on this item and I've taken really good care of the cover since I received it (no spills, no food, nothing).
No, I would not recommend this to a friendKeyboard wasn't working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the keyboard because it didn't work well.
No, I would not recommend this to a friendstill not stable the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought was not last long. It broke rather quickly.
No, I would not recommend this to a friendHorrible Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard brand new with my Microsoft Surface Pro. It continuously drops bluetooth signal while you are typing. The only online information I can find in regards to this is to reboot my CPU. A lot of time wasted rebooting for a chance to reconnect. Horrible product. Go buy a Mac.
No, I would not recommend this to a friendBurnt orange
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was more burnt orange-red than the red-orange “poppy” it’s named after. I also had to return and exchanged it since it wouldn’t pair with my surface. It felt nice but it looked a little cheap given this is supposedly Alcantara material.
No, I would not recommend this to a friend