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Microsoft - Surface Pro Type Cover with Fingerprint ID - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 52 reviews

  • 20%
96%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-20 of 52 Reviews
  • Rating: 5 out of 5 stars

    A surprisingly good keyboard and easier log-in

    Posted
    Inanition
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had both this and the standard Surface Pro 2017 type cover. Both are surprisingly great keyboards for how light they are. Are they replacements for a great mechanical keyboard for gaming or banging out a dissertation? No, but few laptop keyboards are and this is even more portable. The backlighting is inobtrusive and a nice feature for working in darkened rooms. The key feel and rebound is good and touch typing works well; I haven't taken a speed test on it but feel that I'm hitting a good portion of my typical WPM. If you type with a heavier keystroke, you can also use it with the keyboard resting flat (the connector is actually along the Surface edge, not the magnet that holds it propped up). Now...is it worth more than the standard one to get the fingerprint spot? Windows Hello makes use of biometrics to log in much easier - I have another laptop with a fingerprint reader and decided I wanted one for the Surface too, as I frequently lock my PC during the day (I use this for business) and fast unlock is huge. The reader here isn't quite as fast / accurate as the other fixed laptop and it sometimes takes a second read to unlock but on balance it's still much better than typing my password 10-15x a day. If you don't frequently lock your computer or don't find yourself typing your password a lot, you can save some cash and get the type cover without the reader. But if you're like me, getting this one will save you a lot of time each day.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for leaving us such a thoughtful review. We loved reading your thoughts, and are delighted to know how much you love the Surface Pro Type Cover with Fingerprint ID.
      We take our customers security seriously, and integrating the most secure methods possible into our convenient and comfortable designs is extremely important to us. We're proud to hear that you have been able have a faster and more secure experience with Windows Hello.

      We're also thrilled to know that you are loving some of our other features as well like our back-lit keys as well as our portable design for on the go use.

      Happy typing,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 1 out of 5 stars

    was a good keyboard until it wasn't

    Posted
    Warren

    My keyboard stopped working after recently running a Windows 10 update on my Surface Pro 4. To clarify, the keyboard works fine on other compatible Surface tablets - just not on mine, so technically this review should probably be under Surface Pro 4. I have, however, for all practical purposes, a keyboard that doesn't work, and this review is a warning to those who want to buy this item. Microsoft techs at the Microsoft store couldn't fix the issue. They said my options were to pay $450 for out of warranty repair (to fix something that a Microsoft Windows update broke), or get the trade in value of my Surface Pro 4 towards a new model. I would have almost believed that this was a wear and tear issue, however, upon researching the issue on Microsoft/Surface support it turns out this is a very common issue for the Surface Pro 3 and Surface Pro 4 (for which Microsoft has no fix). If you own an out of warranty Surface Pro 3 or 4, and you don't already own this cover/keyboard - save yourself some grief and go with a third party keyboard.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're sorry to hear that your Surface Pro Type Cover with Fingerprint ID isn't responsive for you. We are committed to providing our customers with quality products, and excellent service. We apologize that your experience has not been up-to-par. It's possible that your Surface 4 may require a reset. Follow the instructions here: https://support.microsoft.com/en-us/help/4023473/surface-troubleshoot-your-surface-type-cover-or-keyboard.

      We hope this helps! If you should be experiencing any further issues, we have created a unique reference code for you to use with our team to provide you with specialized support. Create a ticket here: aka.ms/SurfaceCare-us. Be sure to use your reference code: 1808015980075.

      Thank you for your patience, we hope to get you up and running soon!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great Keyboard Overall

    Posted
    dts821
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the Surface Pro Type Cover with Finger Print ID when I bought my MS Surface Pro. I decided to go with the Finger Print ID because it would allow me an additional layer of security. What I didn't realize at the time is that the newest version of Microsoft has a built if facial recognition feature called Hello, so the finger print really isn't necessary, but a nice backup. I only gave this 4 stars instead of 5 because upon setting up the finger print reader it repeatedly had trouble reading my finger print. I did everything I told me to, over and over again...clean the scanner, wash my hands, etc...it had difficulty reading my finger prints. So while I think it can be a wonderful security feature I think there needs to be some work done to improve the reader's capability truly scan the fingerprint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super-nice fingerprint keyboard for Surface 3+

    Posted
    Melissaw8365
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Although I really liked this item, when I got it home it wasn't compatable with my Surface 2. The clerk googled the keyboard to see if it would work with it, which was kind of annoying because he knew nothing about Microsoft products, and said more than likely it would. When returning item, customer service clerk was WONDERFUL!! He helped me purchase the right keyboard that was supposed to be compatible. Unfortunately, i had to purchase to test it out, it didn't work and he had to refund money again. All in all, this store has a very,very limited supply of just about anything I looked for. Was told to look online when finally approached by a sales person. Research before you go to this location.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great keyboard, but...

    Posted
    Servnhim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this keyboard for my Surface, but with the facial recognition, there is no real need for the fingerprint reader. I think that Microsoft is being cheap by not including a complete package with the Surface Pro (Pen and Keyboard). I think that it is overpriced and inconsistent in that it will disconnect all the time. The Black shows everything, including sweat from your hands. It is a must have device for the Surface, but Microsoft needs to include it with the computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Necessity

    Posted
    Chris94
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A keyboard is needed for the surface pro but with the fingerprint sensor it's next level handy. With kids I don't have a ton of time to finish up work or surf the web during the day so I often do it at night in the dark and the facial recognition doesn't always work. The fingerprint sensor makes quick access just a touch away. The backlighting is adjustable too so it helps conserve energy. I'm very satisfied with it!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Chris,

      It's great to get some feedback on what features you're enjoying of your new Surface Pro Type Cover! It sounds like the sensor has been great for your busy family lifestyle, and are glad your Type Cover has been adaptable with your demands.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Easy keyboard

    Posted
    Mygr8tablet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The black keyboard is the best. Its keys are easy touch compared to the blue keyboard sold for the surface. The colored keyboards required more pressure to type on the keys. The back-lighting is a plus. The fingerprint recognition makes me feel secure for the sensitive work stored on the surface. Flexible enough to turn over. Easy on easy off attachment.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      "Hi there,

      Thank you for leaving us a kind review with some great insight for us. While the difference in typing may be a coincidence, we will take this information to our team to make sure we are providing customers with consistent devices. We're so glad you are enjoying your Surface Pro Type Cover!

      Kind regards,

      Jessica
      Surface Customer Care" Microsoft

  • Rating: 4 out of 5 stars

    excellent keyboard, one annoyance

    Posted
    androo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    as a keyboard, like any of the Type Keyboards, it is fantastic. the bio (fingerprint) recognition is not as nice as other fingerprint technology (like you'd find on mobile phones). not sure if that's a Windows thing or a hardware thing. Still an excellent addition to my Surface...more colors please?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but not great.

    Posted
    Christian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case works as designed to however I believe Microsoft made the mistake of putting this soft touched fabric as the cover. Fine, where the keys go I understand but really...the bottom?!?! Where you lay the laptop on sometimes dirty places?! I think that's a horrible choice but whatever, keyboard works fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keyboard stands out among many

    Posted
    Cc2017nh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this along side with my surface pro and have to say liked it better than my old macbook that I owned last year. I love the fact that they keys are easy going and not hard to press. Makes fast typing very easy and it has a built in finger print reader for windows login.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    JPM33
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The keys on the keyboard all function well. Sometimes when I intend to left click with the touchpad, it reads it as a right click. I wish the touchpad functionality was a little bit more refined. Still a good keyboard despite my occasional touchpad issues.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad to hear that you've been enjoying your Type Cover with Fingerprint ID. We'll pass on your feedback about the trackpad, and are here at SurfaceCustomerCare@microsoft.com if we can be of any further assistance.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Works great!

    Posted
    krjpy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only real complaint is that it only comes in black. Would have liked some color, but it is great to have it so I don't have to type my password in every time it times out. Geek Squad set it up which made it really simple.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're thrilled you're making the most of the Surface Pro Type Cover with Fingerprint ID, in combination with Windows Hello. With Windows Hello, signing in is faster, and more secure than ever, and we are proud to offer our customers innovative technology for increased security. Thanks for providing us some great insight, we appreciate the great review!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Finger ID is GREAT

    Posted
    Ana12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's pretty great. The keyboard feels solid and I don't have any fear of it coming detached. The keys are responsive and I like it better than those butterfly keyboards that MacBooks have. Also, I like the fact that with just my finger, I can unlock my surface!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing product!

    Posted
    Reza
    • Verified PurchaserVerified Purchase

    This product suits me as per, I'm not a big fan of facial recognition technology.....This keyboard offers a highly responsive fingerprint scanner with no issues.....keep you updated if any problem experienced.... Amazing product!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Reza,

      We're glad to hear that you're enjoying the Surface Pro Type Cover! Thanks for sharing your thoughts with the community, and our team.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Does the job...

    Posted
    Herpcharmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While not as fancy as others, this little case does the job. I do find it a bit confusing at times when opening to position with the keyboard for use but I like the protection it affords without the unnecessary bulk and weight.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We're glad to hear that you're liking your Type Cover with Fingerprint ID, overall. We'll pass along your feedback to our team, and appreciate your honesty!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Love the fingerprint pad for fast starts!

    Posted
    TravelTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Replaced my regular Surface keyboard with this one and love it. I also looked at an aluminum keyboard, but the weight made it heavier than the surface computer... Plus it needed periodic charging, so no go on the aluminum.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for leaving a review on your Surface Pro Type Cover with Fingerprint ID! We're glad to hear that you are enjoying your device and appreciate you taking the time to leave a review.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Tool

    Posted
    Felixz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This keyboard is just a great addition to the surface pro. It adds an additional layer of security to your device and makes it efficient to unlock your tablet using finger print sensors. It’s great.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Felix,

      Thanks for taking the time to review your Type Cover with Fingerprint ID. We're happy to hear that you've been enjoying the extra security it gives you for your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Worth the money

    Posted
    icyunvme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this keyboard. I was on the fence about buying it when I needed to replace the keyboard for my older model surface. But It works perfectly with my Pro 3. The fingerprint sign-in is so convenient!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very responsive

    Posted
    tattoosandbones
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Type cover is incredibly responsive, with a sharp return on the keystrokes. The fingerprint reader world very well, but can get smudged, so occasional cleaning is necessary.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the review! For a quick clean we usually recommend wiping the Type Cover with a lint-free cloth dampened in mild soap and water. Be sure not to apply liquids directly to your Surface or to the cover. This will keep it looking great! We hope you continue to enjoy the device.

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Have to have to use SurfacePro optimally!

    Posted
    jackson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you don't have this, I am not sure how you can make maximum use of your Microsoft SurfacePro. Track pad is big enough, and the backlit keys only adds to usability.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jackson,

      Thanks for the kind words! We are thrilled you're loving The Surface Pro Type Cover for your device. We're proud to give our customers a full keyboard experience that is both portable and comfortable.

      Thanks again for the shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft