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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.6 out of 5 stars with 375 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 375 reviews
  • Rated 5 out of 5 stars

    Quality keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. It is soft enough that it doesn't scratch the screen when closed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little thin, but solid keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alot thinner than i expected, but i give it a 3 because i have a feeling it might wear down pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard. Removable keyboard is great idea. I hope touchpad was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice accessory to have for surface pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this keyboard and TJ he size is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a mistake Microsoft..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, first and foremost, I am a surface fanboy.. I have owned one since the surface pro 4, and I was really looking forward to this update. I went ahead and purchased it and once I did, i realized the mistake microsoft had made from the get go. Let me explain. I use the surface pro in tablet mode for most of its use. Now when you use the surface in this mode, you turn the surface to your right since you need to hold the surface one handed to use the pen in the other. Now the reason for this, is that you should actually hold it from the left since the keyboard is connected there and it feels a little more secure. Well the biggest issue and the killer for me was that they moved the power button to the right, so when you put it in table mode, and set it on your lap or desk or whatever to stabilize it for writing, it turns off the tablet. Now I know you can change the functionality of the button from the software, but we shouldn't have to.. The next issue, is that with the new keyboard and pen, since you now hide and charge the pen from within the keyboard, the space to hold the tablet well, has gotten much larger, making it that much more difficult to hold. What a joke, I was really looking forward to this.. D

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box online from my local store. It was listed as a keyboard with pen. Someone at the store had sticky fingers and the pen did not make it from the cage to curbside pickup. The store did not want to honor the pen or reduce the price to reflect the abscence of the pen. Normal for this store and management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade over previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item - Microsoft upgraded this model to include a foldaway spot to house the Surface pen. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very satisfied with its functionality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    surface pen stop working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pen stopped working after 8 months. It won't charge anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, smooth and light, good magnetic grip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased keyboard and pen together, it’s worth for this price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No pen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it comes with the Slim Pen but it wasnt in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!!!! Dead after 3 weeks. Unable to exchange due to BestBuy 15 day return policy. Had to ecchange through Microsoft for a refurbished one which is bs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for far too much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. Mine stopped working four months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing the pen, as this was an Open-Box (Excellent) purchase. No way to give an honest review when I was missing parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regretful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 3 months and the keyboard doesn't work anymore and is terrible when you need it to work!! I regret buying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2md order missing PEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd order that i made for the Keyboard with Slim Pen. and the 2nd order that has been missing the PEN. both of these orders were OPEN BOX Excellent. I do not consider missing the pen EXCELLENT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed just after 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed at 16 days no store warranty for even thirty days unless you pay extra.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Essential accessory that's very pleasant to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro keyboard in my mind is an absolutely essential device to get the most out of the surface pro 9 tablet plus it actually feels very nice to boot. To start it has a very nice textured feel that's different between the bottom side and the top side and when docked with the tablet makes the whole package seem as an integrated unit. Typing on the keyboard feels very similar to typing on other premium laptop keyboards, actually maybe even a little better. The key size is at just the right shape and height, not too big or small. I appreciate the media controls on the function keys as well as the integrated backlight for the keys which is amazing and much better than the backlight on some of my other laptops which fails to start properly half the time. The trackpad itself is very nice. Easy to use and smooth operation, absolutely no issues with it. The keyboard also comes with the surface stylus and has a little cradle for the pen to charge in and you can orient the keyboard to even show the cradle or tuck it in for super clean look with the tablet and to keep it safely stored. This is forward thinking function and design and though I really haven't any use for the stylus as of yet, 3ds emulation with the touch screen on the surface pro comes to mind. The only downside I can say of the product is that it shouldn't be an optional accessory by default and should automatically comes with the surface pro tho I could definitely see having it be available for replacement or maybe a different color way. Other than that though, I've had a fantastic experience and Microsoft really nailed the design of the device here.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right click function does not work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right click function on the mouse pad no longer works after 6 months

    No, I would not recommend this to a friend