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Customer Ratings & Reviews

Your price for this item is $95.99
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The comparable value price is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 905 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Slim Pen 2 and Pro Signature Keyboard for Pro X, 8, 9 for its pen storage, color options, ease of use, and durability. Some customers find the price to be a bit high, and there have been a few complaints about the trackpad size and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 905 reviews
  • Rated 4 out of 5 stars

    Hidden gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that it holds the slim pen. I do use the surface pro as a tablet and when I flip the cover around it exposes the pen, which is a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. definitely recommend. really usefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to do, but the pen is a bit difficult to master.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great product. Very excited to use it for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked really well but i upgraded and retyrned item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Keyboard combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red and black effect, of the keyboard and pencil.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    surface pen stop working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pen stopped working after 8 months. It won't charge anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, smooth and light, good magnetic grip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased keyboard and pen together, it’s worth for this price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any luck, unable to get keyboard at store, so it was ordered online for delivery before Christmas, but then the order was delayed and then canceled. I had to go to another store to find, however, I'm still being charged for this one! So I'm being charged twice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not waste your money!!! Best Buy is the worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service via Best Buy worst product - stopped working 2 months after use - called Best Buy they refused to do anything just said sorry ! Never ever buying anything from Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waist of money, time and frustratingly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board stopped working immediately. This laptop no more than an expensive piece of grabage. Imagine being in the middle of a time final exam and the keyboard stops working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No pen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it comes with the Slim Pen but it wasnt in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!!!! Dead after 3 weeks. Unable to exchange due to BestBuy 15 day return policy. Had to ecchange through Microsoft for a refurbished one which is bs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for far too much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. Mine stopped working four months after purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Pen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A worthy accessory investment

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using the Microsoft Surface Pro 9, run out to the store and pick up the Signature Keyboard with Slim Pen 2 immediately. Don’t bother to order it online unless you can get it shipped that same day. It is a game changer for the 2-in-1 laptop if you want to do any serious typing. That is because a keyboard and pen are accessories that do not come in the box with your purchase of the Surface Pro 9. The Signature Pro keyboard is specifically designed for the Surface Pro, so you know it will fit and connect effortlessly. Even better, the pen recharges in the tray when you are not using it. The pen stays secure and that is a huge priority for me. My last tablet had a pen that was housed on the outside of the keyboard making it easy to fall out. As such, I lost it once while traveling. Replacing the pen was so expensive. When open and in use, a small section of the Signature Keyboard folds over the pen tray trapping the pen so it cannot fall out unless you drop the laptop/keyboard. Microsoft listened to feedback from users when they developed this option. I connected the keyboard before I even powered up and it was not recognized during my initial computer set-up. To troubleshoot, I ended up removing the keyboard and re-attaching it while also rebooting the computer. That worked like a dream! The Signature Keyboard is not as large as my laptop full keyboard, but it is still a full mechanical keyset with backlit keys and a large trackpad. I found the key positioning comfortable, and it comes with the quick keys I use most frequently though some are in a different spot than what I am accustomed to. Once I had set up the Surface Pro 9, I was prompted to calibrate the pen and was asked to indicate whether I was left- or right-handed. As a left-handed person living in a right-hand dominated world, it was so nice to be treated like a first-class citizen and have my experience optimized! The keyboard is attractive, sturdy. It has the appearance of a fabric exterior, but it isn’t which means it is easy to clean the fingerprints, dust, and crumbs. What I don’t know is if the separate Signature Keyboard and separate pen are identical to this all-in-one keyboard/pen purchase. If they are, it would be smart to check out the prices for each and buy the cheapest combination since items do periodically go on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing the pen, as this was an Open-Box (Excellent) purchase. No way to give an honest review when I was missing parts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Pen
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Accessories

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is an awesome accessory to add to the surface pro. It includes a slot for the pen for storage and when connected to the surface the top magnetically snaps to the top of the screen to securely hid the pen when not in use. The buttons and touch pad feel responsive and clicky like they should and the keyboard itself acts like a cover for the screen when not in use. You can even remove the keyboard if you prefer to use the surface pro as a tablet. The keyboard and pen combo are a little pricey but worth it if you prefer to use the surface pro as a mini laptop. I would definitely recommend this to any new buyer looking to add an additional accessory.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing; we hope you continue to enjoy using your new Surface Pro Signature Keyboard with Surface Slim Pen 2. Erica, Microsoft Outreach Team Microsoft

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 15 months. So, warranty period is over, good luck!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regretful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 3 months and the keyboard doesn't work anymore and is terrible when you need it to work!! I regret buying it

    No, I would not recommend this to a friend