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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 911 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard quality, which feels like a traditional keyboard, and the overall design and connectivity of the product. The portability of the slim style is also a plus for many users. However, some customers have noted that the size is thinner than they expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 911 reviews
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing typing and texture. love the cloth feeling of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be able to use the surface for much with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for my needs, and has a nice pen holder/charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to do, but the pen is a bit difficult to master.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sturdy connection. Very comfortable and highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hidden gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that it holds the slim pen. I do use the surface pro as a tablet and when I flip the cover around it exposes the pen, which is a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very satisfied with its functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface pro keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. definitely recommend. really usefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great product. Very excited to use it for the first time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen didnt work from the begining and the keyboard worked on and off and stopped working completely after 2 weeks. Although it wa supposed to be in excellent condition!! What a sham

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked really well but i upgraded and retyrned item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Keyboard combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red and black effect, of the keyboard and pencil.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    surface pen stop working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pen stopped working after 8 months. It won't charge anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, smooth and light, good magnetic grip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased keyboard and pen together, it’s worth for this price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any luck, unable to get keyboard at store, so it was ordered online for delivery before Christmas, but then the order was delayed and then canceled. I had to go to another store to find, however, I'm still being charged for this one! So I'm being charged twice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not waste your money!!! Best Buy is the worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service via Best Buy worst product - stopped working 2 months after use - called Best Buy they refused to do anything just said sorry ! Never ever buying anything from Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No pen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it comes with the Slim Pen but it wasnt in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waist of money, time and frustratingly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board stopped working immediately. This laptop no more than an expensive piece of grabage. Imagine being in the middle of a time final exam and the keyboard stops working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!!!! Dead after 3 weeks. Unable to exchange due to BestBuy 15 day return policy. Had to ecchange through Microsoft for a refurbished one which is bs

    No, I would not recommend this to a friend