Customer Ratings & Reviews

Windows one of the things you have to have. Lots of work to ensure privacy and create a local account so Microsoft doesn't spy on you. Total pain in the hind quarters.

Very complicated to use. I recommend stay away from Windows 11 altogether unless you have a Windows 10 64bit existing computer. Windows 11 is very inferior to Windows 10

Did not work for gaming pc the store will not take this item back even tho it says returnable online

I was told by one of your employees that this was compatible with the new hard drive I purchased and it is not. It was a waste of 140$

Beware. If you break the cellophane wrapper, you cannot return the product even though you never downloaded the software. Ensure that Windows 11 will support your Windows 10 computer before purchasing.

At the time of purchase i was extremely excited to update my desktop computer with the new Windows 11. However, i have not been able to install it such as it does a check for some security software that i do not have. So until i understand how to obtain the security software i cannot use Windows 11.

It's not the right one i need Window 10 for my computer sad cause i purchase Window 11 and it's not working for my computer

HORRIBLE!!! This did NOT update my computer. I was not informed of not being able to return software. The manager was VERY rude. Best Buy you should inform ppl that when they buy tings like that it cannot be returned. I AM NOT SATISFIED AT ALL! I spent $153 I cannot get back and I DO NOT think that is right. I need a person from corporate and trust me I will get a number.

Way too expensive to be able to operate a computer at full capacity.

Windows was corrupted also package was lost for over a week. Will never buy from Best Buy again

made my computer really slow until i decided to factory reset windows and all my data and it worked for a bit...

After asking for a way to update to windows 10, i was sold windows 11. After asking the sales person assured me it would work. It doesn't and I will no longer trust the sales staff at best buy.

Make sure your computers processor is 64 bit and your system meets the requirement to run this program. I thought mine did, but was wrong and now I'm stuck with this expensive flash drive.

The wrong item was purchase and i am unable to get it change or replace, i would really like some help with this .

This shouldn’t cost more than the flash drive it comes on.

It works. Just not with my computer and non returnable

If I could give it 0 stars I would. Flash drive was corrupted or I forgot the word the people at geek squad used but I couldn’t return it or get my money back so I was at loss which is dumb because they shouldn’t sell something like that.

Worthless wouldn’t download to my computer and you people will not allow refund!!

I didn't even need the license key. I just used the USB and it worked.

I bought this to install on my PC build and for some reason, it absolutely broke the startup process. I had to use a different installation stick.