Customer Ratings & Reviews

It’s windows what do you expect, the only issue I had was getting the actual usb from the store. When I bought it I asked specifically for the usb so I wouldn’t have to make my own bootable drive. Employee said they don’t do that anymore and would email me a product key in an hour. Called multiple times the store, geek squad, and the help line. All of them couldn’t figure out why I wasn’t getting a product key until one just said go back to the store. So I went back the next day and another very helpful and cool employee figured out that the previous employee registered the purchase as the usb which he didn’t give me so I was waiting for a product key I would never get. The guy made it right and grabbed the usb box and what not for me and sent me on my marry way. Upset it took so much effort and I spent so much time on it when all the employee had to do was ask someone for help rather than guess and create a whole two day mess for me and set my pc build behind. Anyways, not mad just detailed. I love best buy but this was by far the worst experience I’ve had with an employee, usually they’re always on the ball. Not enough to make change my mind about being a customer but will probably frequent a different location now.

Very easy to install, and no issues. Completes my new computer build.

It’s exactly what I expected and hoped for. I needed a new copy of Windows 11 and this was the best way in my opinion.

Awesome it's pretty straightforward it's a USB stick you plug it in your computer and it'll walk you through everything that you need to do and it's very easy to use

Never installed windows before, but this made it simple and easy. All i had to do was plug it in and run the boot in bios

Excellent! Incredibly easy to use and understand. My grandmother could install this by herself.

You get what you pay for. Easy peasy! Plug in and good to go.

This is the standard private use version of Microsoft Windows 11. What you get is a license key which allows you to use the software. It can be tricky to download the software itself if you don't have an ethernet cable or a thumb drive with the program already installed on it.

Windows 11 has the most unnecessary and obtrusive features compared to 10. The product is fine as an OS but jams ads and "features" down your throat. Rating 3 stars since you can turn them off and have a somewhat well functioning OS.

Excellent product.fast quick I mean I love it love it love it

Worked flawlessly My desktop is running better now

Very straight forward Comes in a usb Plug and play. Windows immediately starts downloading. Follow the prompts and you cant go wrong

Great customer service, got my item with no issues at all. Took less than 3 minutes at the pick-up desk. Overall amazing experience 5 out of 5

"I love the clean, modern look of the new interface, especially the centered taskbar."

Exactly what I wanted and needed the usb for pc build

Just did a fresh install on a new drive and its been working better than expected!

Perfect for my brand new pc and I can trust it is a real code

Easy setup and used best if your gaming versus business use

Liked that it was a easy setup amd very quick for me at least.

Microsoft turns installation into a series of ads. I wanted an OS not an office suite, or an online office suite, or an AI agent that says it's an online office suite. Maybe Linux is better.