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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 793 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    almost there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 made some improvements that have made the os a lot more usable. Updating is east, and I have had very few issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. Easy to install and upgrade! The only issue was finding all drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the operation of my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is an upgrade for my computer performance. It is working much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest upgrade going from 7 to 8.1 that I have done over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable product, much better than Win8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This got my dad's computer up-and-running. Very simple driver install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for patition on my mac and looks and works just like my PC........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than Windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is a much improved operating system over the previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OS Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Look for any missing files on windows.old file after install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better Windows Opperating systems. No problems with bugs>

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    so far meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far and would recommend. No past experience with any others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    What a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The update was well worthy the price. My laptop is running like a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The installation was easy and It works great with my computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No issues with Installing. Product worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No problems. Would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying Windows 8 and it is really easy to navigate through

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm able to get a free upgrade to Windows 10 on July 29.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product... Too easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and upgrade my old computer..bringing it back to life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    User interface

    Rated 1 out of 5 stars

    Why, Microsoft? Why??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the quick and ultimately bad decision of upgrading to 8.1 when I had a new hard drive installed in my laptop. I wish I had stuck with 7. Windows 8 is outlandish in its colors and insane in its organization. Microsoft thinks that everyone who uses a computer blows countless dollars on apps and needs to see every single thing that they are involved in on the same screen at the same time. This system seems geared more towards children who like pretty things and playlists, than towards normal people who use a computer for more than just Facebook and iTunes. Many of the programs that I like aren't compatible...and some websites I'm involved with aren't, either. And don't even get me started on how long it took us to teach my father how to navigate it! I have been a Windows user since Win95...but I may just defect if this is the future of their offerings. And if you're wondering why I gave an excellent on ease of installation...it's because Geek Squad did it for free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but take some getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This platform is good but take some getting used to as far as navigation. I still prefer Windows 7 but that is only because I'm familiar. I believe this will grow on me as time goes....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily. Worked fine with no problems. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product worked out great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of navigating through windows 8.1. Thanx Microsoft

    I would recommend this to a friend