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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 793 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The version to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy windows copies that say 'OEM' they only work a single time. As is, 8.1 isn't perfect, but it's better than 8 was and 10 seems to be even better. I'm fairly computer literate and the time it took me to adjust from how things were done on 7 to here was about three weeks. If you can't find something simply don't fret, YouTube and Google search are your friend, someone else had your problem and has a web page or video about the fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    8.1 Works Great for What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want to install this over Win7, but this is all that was available with the student discount. Oh well... It works better than I was expecting; especially if you install the correct drivers for your touch pad. I was able to use gestures on a non-touch screen and everything worked out better than I thought. However, since I am a Mac user now, I mostly use spotlight and get to everything by hitting Cmd-Spacebar and typing what I want to use (ex. Cmd-Spacebar Photoshop). I found I can do the same thing with Windows 8.1. I just hit the windows key and s and type the name of the program I am looking for. Works exactly the same way. It installed all the drivers right off the bat and found my networked printers and installed drivers for that too. I was up and running in no time with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to Windows 8.1 much better than 8 and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    nice update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software to update my sister in laws very out dated computer. This did the trick and has kept her going. works great :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest operating systems that I have ever installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full version works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up and installed with no problems. Needed to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Required for most computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son a new computer for graduation. This works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    awesome opertating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an improvement over windows 7, should have had this installed along time ago, easy to use, fast, practical

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very easy. Quick installation. Ran smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easily downloaded to my laptop. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it just in time for the windows 10 update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a Mac laptop to run a program. Worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, wonderful picture, easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal, great apps and the istall found all my drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Windows users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to install in my MacBook Air because I was highly unsatisfied with the apple features. The main thing I did not like about Windows 8 was the layout, so I upgraded to Windows 10 for free as soon as it was available. Overall, love the Windows features and ease of use. All the programs I use for school and work, run fantastic versus running them with apple nothing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easier than expected to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love windows 8.1 some people don't like it but I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 8.1 was easy to install and activate on my computer

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from XP to WIN 8, after XP was discontinued by Microsoft. The interface is designed with touch in mind and is not that good for regular desktop. It gets the computer running and I'm sure there will be future updates to address interface issues, I may consider WIN 7 instead for my other PC. If dealing with the WIN8 controls is not an issue, this product will work for you, computer does seem to run and respond faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Windows 8.1 is more user friendly then Windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and user friendly. Perfect for my needs.

    I would recommend this to a friend