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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 793 reviews
  • Rated 4 out of 5 stars

    Decent OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as good as Windows 7, I feel, but hopefully the free upgrade to 10 will be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It ain't 10 yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it before 10 came out to convert MAC to pc. Worked great and windows 10 upgrade was easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and customize. Fast start up was also a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from XP to 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older laptop had the capability to upgrade. It made sence to mdo it at have a good computer to use. I was very happy with the process. It was like having a new computer for $100+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Vista and its been a fairly smooth transition

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Windows 8.1, it will do until Windows 10 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all aorund OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use multiple platforms at home. Primarily mac and pc. I use mac for work and my pc for everything else. Windows 8.1 might bother those who are used to old things in windows 7 and below. but because of the free upgrade you get to windows 10, this purchase is great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks driver update for video cards. Display is fuzzy because the proper drivers are not supplied. This is a Windows problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    8.1 has come a long way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I hated 8 when it first came out, but 8.1 has improved alot of the UI to where it doesnt force the touchscreen nonsense down your throat. Its never chugged or crashed on me either. Just beware leaving your computer unattended for any amount of time, MS will force you to upgrade to windows 10 without your consent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always use microsoft office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it better when office was on all computers you bought. This is a good product and I will have it no matter what.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for upgrading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is a step above Windows 8.0 and is a very stable Operating System, but it is still lacking the Start Button features of Windows 7 and previous versions. Fortunately there are free programs out that will give you back the Start Button and control over your computer once more. Overall, as long as you have a newer computer that has enough power and memory to run it, it will go on easy and perform better than the original Windows 8. Just be prepared to either download and instal a program to to get your start button back or learn where all the places Microsoft decided to hide everything at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't get all the hate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't get all the hate for Windows 8. Yeah it's different but thats not always a bad thing. Overall i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, just takes getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any new software this just takes a little patients to get used to it. Its early but i think it will be just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft product. It is exactly what you would expect but requires some getting used to from previous versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that desktop mode has not changed that much. The other apps are cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product price is little bit high. easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 is a great operating system for touchscreen users. The start screen is well designed and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will be grabbing that Win10 upgrage...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up Windows 8 (previously running Vista) for my new laptop. Assuming one doesn't have an Apple computer, some variety of Windows is basically a requirement for a PC gamer (though Linux is getting better in that respect). All Win 7 or Win 8 keys are eligible for a free upgrade to Windows 10, and after using 8 for a bit, I'm chomping at the bit for a non-Metro style OS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better but it's an improvement from 7. It runs petty fast and can be pretty efficient one you get used to it. The start panel is awkward for PCs with normal screens since it's made for touch screens. The desktop part works great though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine as expected. Bought this for schooling purposes.

    I would recommend this to a friend