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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 793 reviews
  • Rated 4 out of 5 stars

    Great for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install..... Easy to use........... It is good for PC user .......... I will recommend to friend ........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Os is very user freindly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I lost my use of windows 7. I was against getting windows 8 at first because it seemed very difficult to use at first but learned it was very simple to use. I have had a few problems with my Logitech keyboard losing connectivity after sleep mode though. Not sure what that's all about.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    made for tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the sales person told me that the package did not contain a disc just the code and if I opened it and it didn't work I couldn't return it. After I tried for days to find a way to download the program I found someone to help me and much to my surprise the disc was in the package. Perhaps it would be nice if the people who sell it knew what they were selling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get Windows 8 for my home computer after Microsoft gave up on XP. We delayed it as long as possible because we had heard negative things from others who already had it. So, not a fan of the product, but a fan of Best Buy because we had Geek Squad coverage and they handled the installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    8.1 great upgrade to Windows functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 8.1 briefly while trying to fix my laptop (which was not meant for touchscreen productivity) It was significantly better than 8.0 version. When we knew we were beyond fixing old computer, my new laptop came with 8.0. UGH! I was so happy that the upgrade to .1 version popped up in the Store. Love the themes and backgrounds that come with it. Still getting used to the motions to close some of the various screens, but that comes with practice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    8.1 WORKS, but the saleman did want to...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dvd of 8.1 windows works, as it should. purchasing it was another story. the salesman was pretty lazy the day I went to buy it. he was busy talking to another salesman. I guess I was breaking up his discussion about what their weekend plans were but was annoyed that they had to work. he also had an issue with price matching their own web site online to the stores price. instead of accommodating the customer, his goal was that he hoped that I would just leave quickly. so he just said he cant do anything. I pulled my cell phone out and looked up another site. I then pointed to him at another site that had the same price. he then price matched. wow, it wasn't like the price was super cheap it was just a few dollars lower than his stores price. the issue I have is that it was his lack of customer service. he also gave me an attitude before, during, and after the transaction. he seemed very annoyed that a customer was there or that he was even there at work that day. it must be great to be young.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product saved my computers with its CD's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product at first I was like I can't upgrade to from XP so I wasted my money but later I realized that if my computer is formatted and my computer has the capability to install windows 8.1 ... then the CD that comes with it be it either the 32 bit for older computers or 64 bit for newer computers allowed me to get windows up an running on computer to save PC with easy internet detection to get the drivers loaded and save PC for short tern resolution .... now later a new product key still need to be bought since only one key is for one pc !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OS. Like it much better than XP Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We skipped Win7, but because of hardware issues (crashed drive and other problems) we decided on building a new desktop CPU. Took a couple days to adjust, but we are glad we did. We then went to the Win 10 upgrade. Even better OS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and run on my personal computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8.1 is an improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to upgrade PC os and held off from purchasing 8. New version is easier to use and boots faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. I am interested to see what 10 will bring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love having the media in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other versions of Windows from the Microsoft Store. Then when it came time to reload the OS had to re-download the OS because the versions are very independent from each other. And yeah, free upgrade to Win 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good movie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different take...still fun to watch. Worth it in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok on my system but prefer Windows 7. Easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had no problems so far with this product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I don't mind the start screen that many others find aggravating. I find that visually, Windows 8.1 is more appealing than Windows 7 or any version that came before it. It has a clean look, and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I was surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard horror stories about Win8. I had no choice but to purchase it. It was difficult to operate at first. I had to navigate through all it's different areas. It is NOT like anything Microsoft has made in the past. But after only an hour or so, I began to see its advantages. Now, I love it! I wouldn't want to back to any of the earlier systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THIS PRODUCT IS OK NOT BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS OK , BUT YOU HAVE TO SWITCH EACH TIME FROM MAC TO WINDOW. I MIGHT TRY PARALEL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    windows 8.1 is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a little while to get use to the new windows 8.1 but it does what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and the help was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with product. The geek squad was excellent with the diagnosis and installation.

    I would recommend this to a friend