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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 793 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze compared to other Windows Operating Systems. Those looking for a social media interface will love it. Much like an android or tablet. Those wanting to interact like older operating systems will have to download an app.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great software. Simple to install and I have not had any problems with it. Compatible to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have Windows 8, upgrading to Windows 8.1 is very simple. It will be the first app you see every time you open the Windows Store and the installation happens very quickly. You don't have to reinstall your desktop applications or your Windows Store apps, and all your files are still there (as are libraries and the icons pinned to your taskbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace installed 8.1 because it had become corrupted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first time windows 8 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to the new program. Easy to use and customer friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good product. As described and works well in a MacBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not windows 7 but just a but easier to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get used to as it feels it it's for touch screens only.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great operating system for a touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like windows 7 better. Waiting to see what windows 10 looks like

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Windows 8.1 is pretty good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is not bad at all, took awhile to get used to and too learn the ins and outs of the operating system, but the price is ridiculous, seriously... People usually complain how apple is expensive, at least there last few versions of OSX have been free or at least like 30.00$ I think Microsoft needs to rethink that price tag, but overall it's good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who knew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I made a good move when I invested in this peace of equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program works well on the computer my husband put together!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this OS for the computer I built, but after I gave it a test run on a friend's computer I realized that my fears were unfounded. It's really simple to use and I've adapted to the new start menu quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what we needed in our organization. The Best Buy Labor Day Sale had it at $200 less than Office Depot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only need Windows for Mac Boot Camp. Works when I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    change my Mac computer to work as a Windows operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1 is not as difficult as I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Windows 8.1 to run a specific program on my MacBook Pro. This program, working with Paralles, had me up and running in no time. Easier to work with than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay but wanted 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So windows 8.1 is alright especially for touch screens but I was hoping they would have windows 7. Only to hear from the employee that Microsoft won't be selling windows 7 here any longer and soon not even on their website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster PC with Win 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an older computer from XP to Win 8.1 and it cleaned up the registry and improved the speed of the computer greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my Life so much easier for computer. I can make it work like windows 7 is a big plus*

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's different from prior versions but I like the layout.

    I would recommend this to a friend