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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 793 reviews
  • Rated 4 out of 5 stars

    worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install and upgrade. Would recommend to all users

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to install OS with some nice benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some nice benefits over Windows 7 such as the improved task manager, but I personally think operating systems should be cheaper. When building your own pc, the operating system takes up a large portion of the budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a challenge but I like this version. It is significantly different than Windows 7 but the new features (touch screen capability) is worth the learning curve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newest version of Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to, but overall pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for any body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the versatility and functionality of the system as well as all the applications that come with it. However the charms sometimes appear accidently when unwanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    easy to install Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems installing Windows 8 onto the new hard drive I purchased previously. The installation was painless and I have had absolutely no problems at all with any bugs or crashes. Everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows returns to greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a job that requies me to use both OSX and windows. well over the past 10 years, i feel as though OSX was the better OS, but Windows 8.1 has put MS back on top

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Windows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have an old Windows program that isn't available for Mac. (It's a niche program for a niche industry) Soooo, instead of pirating a copy of XP Pro, I did the "right" thing and purchased Windows 8.1 Pro 64-bit. Not only is it Windows, but it's Windows 8. It features a poorly utilized "Tile" interface which I and everyone I know completely bypasses so they can get to the familiar "Desktop" mode. After that, anything you want to do is convoluted. Want to print? You need to manually install a driver. You can't even utilize the built-in mail client, Outlook, without signing up for a Microsoft account and giving them even more of your info. Save yourself the time, trouble, and hassle; Purchase a Mac and use the Mac OS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product better than 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some glitches but what Microsoft product doesn't

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson 69 ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy our Epson 69 ink cartridges at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 8 for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 intended for upgrade to current computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok os

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok operating system; but waiting for windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem was outdated so I need to upgrade. My previous modem was a Motorola and it lasted over 8 years. This is the best modem on the market today. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows simplified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to upgrade to Windows 8 on my PC. I already had a Windows 8 phone so I knew what I was getting into. It's easy to navigate to what you want to do, but visually it's like playing a game of tetris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Windows 8.1 here. It's the same basically anywhere you buy it. I bought it here because the price was the same and I wanted to get the reward points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed I bought this for a new computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I bought this and upgraded straight to 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate Windows 8. With a passion. I knew this when I bought the OS. Except that I bought it to upgrade to 10 immediately on a new computer. The free upgrade worked, so I guess that's all I have to say about my experience purchasing Windows 8.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, We are glad you like Windows 10 as much as we do! Thank you for posting a review. Microsoft

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the process for me was a little tedious, I am satisfied for my purchase. It runs fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Windows is easy to use. Of course lots of hidden power but I find you just google what you want to do and there is an answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Windows 8.1 - Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with windows 8.1 . Program running smoothly no problems.

    I would recommend this to a friend