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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 793 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    using this in a mac computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this in a mac computer so my son can play pc games, instead of buying a gamer pc computer. So far it is working pretty good without alot of problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Windows 8.1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is very well organized. Lots of help to maneuver through screens. 8.1 makes using Windows a lot of fun. Easy to get to control panel with lots of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far II am still learning but what I see it is a great product and looking forward to learning more about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Windows forever and it has not been a bad experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go on a macbook pro. Love being able to partition a part of the macbook with windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software easy instal for a teenager installing on a mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and a high quality product. Will go here always when i need something at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for upgrading to Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is personally the best option, if you'd like to upgrade to windows 10 for a cheaper price.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    There is a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft made so many changes to the operating system it's frustrating to locate programs or to get the system to do what you are used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OS for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people may argue that win7 is best for gaming but I found myself more comfortable with win8 :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I needed an operating system for a computer rebuild. With W8.1 I can upgrade to W10 easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy matched Walmart's online price, saved $20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing around with it, I finally figured out that its really not that bad. I used to run Win7, which worked well for me, but my new laptop came with Win8. I initially got frustrated with it, jumped ship to Ubuntu Linux, which I used for almost a year. (I still like Ubuntu, but decided to go back with Win8.1, because of compatability issues with Amateur Radio programs, mainly Software Defined Radio). I am fairly savvy with several OS's, and I may make this laptop a dual boot system, enjoying the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Very disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade to Windows 8 because of a Virus that Norton couldn't erase. My copy of Windows 7 wouldn't let me reinstall it. So I purchased the Windows 8.1 upgrade. It was easy to install, but it uninstalled all of my old programs. It didn't contain the features I liked in Windows 7, and it cost more than my 3 license version of the Windows 7 Upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to install and very easy to use. The start button feature makes it easier to play around with. Once you start using this windows, it really grows on you. Very easy to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 works great. It works seamlessly with the Parallels program that I run on my Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new computer for my son and this product was a great edition to his new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy windows upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded OS for Windows was easy enough, just had to back up everything.... so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome update! Got windows 10 for free to boot. Couldn't be happier with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Improvement over 8.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and it is stable. No compatability issues with any of the programs I use. I really like that antivirus is integrated !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically I still use this since the windows 10 was a free upgrade. 8.1 with its updates was okay but it wouldn’t be smart to go with 8.1 since 10 will be more compatible with newer software now and later.

    No, I would not recommend this to a friend