Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 793 reviews
  • Rated 5 out of 5 stars

    upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 10 upgrade not going to buy new computer..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as it should - without issues. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software to update your computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to be used to update your out dated computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to get used to. You get windows 10 upgrade to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Operating System out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this into a new computer that I built and it was easy to set up and it has been working flawlessly ever since. Great product Microsoft, Thank you again for this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Upgrade From WIN8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the original WIN8 release. Really nice that you can boot to the desktop now!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program and the install was quick thank you Best BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old software to update a older computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1 Excellency upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for windows to get the bugs out!!! I am learning my way around new operating system! It takes a minute to start but I am liking windows friendly changes! I can only imagin that the touch screen is even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked just like the sales person said

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to add this to my mac running under parallels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as horrible as 8 but not as normal as windows 7

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new 8.1 upgrade . Very functional and easy to install. simple updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is always great. Just have to get used to 8.1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Forced" to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I can't say Windows 8 is intuitive, nor that it is easier to use than previous versions of Windows. Obviously, with XP losing support, I had to upgrade to a newer version of Windows for my laptop. I've used W8 on a desktop, but it is nothing like XP! If you have to upgrade, and you plan to keep your computer for a while, you should probably get the 8 so you don't run into a lack of support issue again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than windows 8 and an improvement overall!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what was expected from Microsoft Windows product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and incudes an upgrade to windows 10 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an enjoyable devices for the entire family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beginning was just like the ending apprieciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as descirbed. Good price for a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whatever it is it is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shoop shoop doo wadda ditty ditty. bang bang yup.,

    I would recommend this to a friend