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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 793 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a samsung ativ a year and a half ago that shipped with windows 8. I hated it. On a whim I decided to upgrade an old PC to an SSD and picked up a copy of 8.1. Very much improved over the first iteration.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    windows 7 is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishing I bought 7 again, just used to the 7 maybe if I didn't already like 7

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked right out the box, installation and setup was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8-1 is very easy to use because it is well organized and the ease of finding your way around this system. The simplicity maximizes productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for people with limited knowledge of computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another example of forcing users to unnecessarily upgrade. I am not familiar enough with computers to know if ALL upgrades are needed; I doubt it. When the computers we know and love become obsolete because of the plethora of upgrades, we are forced to purchase products we don't need or want, and forced to learn things we no longer care about. I am coming from an elderly point of view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good video card for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price you can't beat it, good graphics, and easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    took a bit to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit to get used to using the different screens but after awhile it became much easier and quicker and now I have my home screen set the way I want it and everything is at my fingertips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased because windows 10 was coming out in a couple days and windows 7 was not available in store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installed easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems installing on a new hard drive, less than an hour to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes a little bit to get used to but, nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 64 bit computer however, the 64 bit disk would not work. So i had to use the 32 bit disk and thankfully it came with both. I had a few other problems with the install this being my first time doing a new OS install but, once i got it up and running it seems to work great. Now to just get acclimated to all the new features and hope in 2 years it's not obsolete!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    windows 8.1 very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is fast easy to use. I'm almost 50 and I haven't had to call my kids to resolve any issues. It's easier than Windows 7 that came with my laptop. Very pleased with Windows 8.1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, easy to install and use. Works exactly as I suspected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great OS if you know how to modify it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OS is fast and easy to use once you do a bit of tweaking. I found a program called stardock8 that brought back the start button, bypasses the windows metro screen, and allows you to customize windows in a way that is very similar to Linux. Overall I give the OS a "B"... if they would have not tried to throw the "tile screen" in our faces it would get an "A"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to learn Necessary for new computers, would be nice to get a different operating system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1 is a huge improvement over XP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Windows 8.1 to use with Boot Camp on a partitioned Mac Book Pro with retina display. Part of what makes this so wonderful is the retina display. I was jumping from XP to Windows 8.1 so there have been a lot of improvements. I hated the really poor resolution with Windows XP and the fact that it crashed all the time. Windows 8.1 is a huge improvement for me. Also, all my Windows software is working perfectly under 8.1. I have no complaints about it--except I think the price is much too high. Mavericks was free!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This product is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is really easy to use. Anyone can install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice, easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased this product, I was pleased at the ease of installation, and notification when existing software was incompatible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up and fast love the apps and that it looks like a tablet but also can be use as a desktop set up and also being able to get free apps is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Fast and stable. Big improvement on windows 7!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows movement from towers to tablets and all in one systems.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8.1 has issues but stable, had problems in trying to update

    No, I would not recommend this to a friend