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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 793 reviews
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive died. I needed a OS to replace the upgrade I had put on my old hard drive, Windows 8 was what I went with. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my computer from windows 7 to windows 8.1. Great and affordable update. I needed the new features from windows 8.1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great operating system, 8.1 update is improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to load onto the new hard drive I purchased..It loaded almost automatically and worked great right away..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works on a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows will work on a Mac ..you need parells to make it works. after several calls to a tech got it loaded and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade to Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was easy to install over Windows 8. Adds features not included in Windows 8 such as being able to start in Desktop mode.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Windowx 8.1 - not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with 8.1, especially since it is supported by IE 11 . IE11 issues with other websites and links not compatible, and you can't downgrade 8.1 to IE10 or 9, ,,,Ended having to download Google Chrome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super smooth install. No issues thus far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a clean install on a pc of mine, no issues installing, super smooth to use thus far no issues. Def recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I actually like windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the negative reviews from most gamers, it will suffice. No issues thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive upgrade from older windows versions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful Gentry was the most help of all. I can sometime be a difficult shopper so when a salesman goes out of his way to assist me I am grateful. I always know if I need help I can always count on best buy. To ask the geek squad a question is a joke though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many bad reviews but it has a small learning curve and works great. I am already preferring it over windows 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new hard drive and windows that came with. Laptop would not transfer . Had to buy windows so was more expensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new computer, got windows because it's a great product. It was easy to install and it has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Window 8 - not much to say!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as expected. Sure you could order on line, but why not waste some gas and look at all the cool new 4K TV's?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with a little effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you download a small program called Start8, it makes windows 8.1 desktop work just like windows 7. If it wasn't for Start8 I wouldn't use Windows 8.1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how user friendly it was. a lot better than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to change from 7 at first but after just a couple hours I'm extremely glad I switches!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as bad as people make it out to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After building a new computer, the decision to install Windows 8.1 or 7 came up. I went with 8.1.and I'm glad I did. If they will add a traditional start menu it would make it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Windows opperrating styem yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very suprise at the quick and ez install. Very quick to boot up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great operating system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 takes a little getting used to but when you do it is a great and stable operating system.

    I would recommend this to a friend