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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 793 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Widows 8.1 works great. It's starts up quick and runs programs great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program that is easy to use...even my mom could figure it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good software, but radically changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is good software, but quite a lot has changed in it, making it much less intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to follow instructions easy installatation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to follow instructions made installation go flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and friendly OS, has the way to operate with APP quiet great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use the product, even though Microsoft says my computer is compatible. Opened the box and was surprised to see that they do not recommend this software for Windows XP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 is a nice improvement on previous versions of Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect adition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my desktop has the same operating system as my new laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 8.1 takes some getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed Windows 8.1 on my iMac using parallels. It is working but is taking some getting used to. I am sure Microsoft will continue to make it even better over the next year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cd to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it .It updated my laptop and everything is like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big Windows fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows icons and start page are confusing and annoying. Cant figure out how to navigate some items. Linking Microsoft account to mail was difficult and confusing... gave up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best software yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment easy to use and like the apps set up feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New operating system to accommodate todays app driven world

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great on the PC side of my Mac.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is 14 months old has anti virus and isn't used much on line and crashes I have to buy operating system, new anti virus and loss my data? Oh yeh I'm happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why do they do this all the time?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with 7, but my HDD on laptop ran out of space so rather than be patient and order a full install disc of 7 I went ahead and got 8....would have been cheaper through MS using my student discount...that shows how smart I am! Hoping it would be a better version of 7, knowing it was probably going to be more like vista was to xp....no wonder they have skipped nine to evolve into 10!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from windows 7, much easier to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend to friends and family windows. 8.1 n

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is a great OS and installs very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and I woyld recoommend it to other people

    I would recommend this to a friend