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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 793 reviews
  • Rated 1 out of 5 stars

    Prefer 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This os was written for touch screen. No touch screen, big waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time i purchased windows eight.1 it works pretty good. still working on getting to know its ins and outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not Best Buy's problem, but many laptops these days don't come with a optical drive any more, and it would be great if they can replace with something else like a USB or a card reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Major leap forward for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May as well get used to the new layout. It is here to stay for awhile!

    I would recommend this to a friend
  • Cons mentioned:
    Os

    Rated 1 out of 5 stars

    Hate Microsoft 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 8 is terrible, but this worked for what I needed it for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but like windows 7 better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got to have the latest version it OK but rather have windows 7 but at least it's better then vista

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Windows...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it on a custom gaming pc, no touch display. Luckily there's a mod that brings back the start menu.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like many people, i am not a fan of this OS. if you dont have a touch screen it is really annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    RESOLUTION DOES NOT LOOK GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RESOLUTION LOOKS TERRIBLE, NEED A TOUCHSCREEN FOR FULL FUNCTIONALITY

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I had to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade so it doesnt really matter if i like it or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't any else to say but great job ms -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some getting used to but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to, and I miss the simple Start button. But overall I'm liking it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very different than XP and Windows 7 so takes awhile to get used to. Seems to run well though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult at first. Makes everything easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much different from windows 7. I have had it about a month now and am still learning the ins and outs and how to use the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 8 was necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great at Best Buy but it is going to take getting used to a new operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super low cost laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Asus was loaded with malware after 4 years of use and rather than pay big $ to repair it and buy a new battery it made more sense to buy a new one for a cheap price..Thats what we did and it worked out so far..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great program. Adult and kid friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still trying to figure some of it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 is more difficult to learn than Windows 7. I am still trying to learn a lot in it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad. runs pretty smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only problem I had us I had uninstall 32 bit for the 64 bit which was a pain to figure out .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth running and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied! My hp touch is finally working as designed.

    I would recommend this to a friend