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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 793 reviews
  • Rated 5 out of 5 stars

    its realy the only option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new windows 8.1 but, there are alot i dont like about it. Like the orange arrow in the upper right side took me foreve to get it to stop poping up. Im still learning all the ins and outs but, still not bad.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Windows is terrible. The entire interface is a different set-up and not like any other previous version of Windows. You have to relearn how to navigate through the system. The login screen is VERY bland and basic. I've also had compatibility issues with graphics cards, and keep getting crashes when trying to play MMORPG games. I would just stick with Windows 7.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is difficult to get used to the new version.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, will just take time to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    really didn't gain anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was led to believe that needed to update due to terminating support for 7 that was bull

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not many other choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably works really but the 2 in 1 I bought from you guys had to go back to hp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the program is OK except for the fact that it tota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would expect better from Microsoft with this update it doesn't really seem to change anything for the better and in fact it screwed up my printer setting so much that I can't figure out how to fix it no matter what I try. It has my email so messed up because of its incompatibility with Yahoo settings I want to pull my hair out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse windows os ever don't see how the operating system made it to consumers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Windows 8.1. It is a much better version than 8.0, and Best Buy was a great place to buy it from. The price was absolutely reasonable for the product quality, and I will continue shopping at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeping current with modern times updated my laptop to current versions of windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people get scared when using something that looks different. After viewing a few youtube videos for quick tips on windows 8 I love the new direction Microsoft has taken I cant wait for windows 10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to use compared to Windows 7 & XP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 is not user friendly for a desktop. Logging off is way too hard. Saving files is much harder when combining Windows 8 & Office 2014. Also couldn't figure out how to put time stamp on front page. It is way to APP driven & not designed for Desktop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great buy ! Got it on sale and used my reward points to get it even cheaper !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easy os to use. Bestbuy people install it for me only took them few min. I would highly recommend it for any ones!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't like apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine for kids, older adults familiar with previous windows miss the start menu. A lot of modification needed to make it more user friendly for a desktop user. Presentation is more like a smartphone than a computer. Windows 7 was more appropriate for the average user. But, that's technology....keep up or get left behind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, takes some getting use to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking some getting use to, but it does the job well. Good, could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all new windows, it takes some getting used to. But its a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting use to but after a couple of hours i got the hang of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use without much instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camcorder for the price. Easy to learn how to use the product, and it produces great picture quality. The long range adjustment is very easy to use, and provides very clear long distance focus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cludgy and not as good as Win7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cludgy and not as good as Win7 and not much in the way of updates

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Availability of Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and runs smoothly without any problems.

    I would recommend this to a friend