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Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 793 reviews
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8 not my favorite. It seems to be more like a tablet than a desktop. We use it for our business and there are to many apps that we just don't need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    windows is as windows does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None but the best. Love the ease of installation and the updated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had windoes 8.1 on my laptop it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone was very nice to me when i ask Question they told me what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows 8.1 great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it runs great on My laptop (samsung) got it at a great price also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate windows 8, I would rather Windows XP, and certainly Windows 7.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality of picture and useful for all event. Best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my tablet, laptop, and desktop all with the same layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went with out a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I work with Windows 8 the more I like this version of Windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent it off with my son to college with his new Mac, no complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many bells & whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the latest of everything, sadly that means no one can help you when you're stuck. It is very easy to get stuck on Windows 8.1!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This product works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. and I would recommend it to my mother.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What can I say -- It's Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too bad Microsoft's only real competition is Apple, otherwise their products would likely be much more user friendly and transparent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it works and the way it looks when it is opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than XP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but once shut down needs to reboot twice to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response, would recommend to others. Will order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the things we do with all our electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ms took away many features- you now must buy from the "store". i also run 3.1, 95, 98, vista and 7. 8.0 and 8.1 are not my choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this was $110 dollars wasted. I have tried over and over again to install this on my laptop that has Windows 7 installed. It takes forever to go through the process, but then reverts right back to Windows 7 again. No explanation - just comes up with Windows 8 options of reverting back to Windows 7. Great. And guess what? Since it's software - Best Buy won't take it back! Talk about getting kicked in the teeth twice. Once by Microsoft and then again by Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it at my office and it's been a great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Turns out it doesn't work as I wanted it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this for Mac bootcamp but turns out it doesn't work in Chinese language as well. The updates are all in english.

    No, I would not recommend this to a friend