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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 793 reviews

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85%
would recommend
to a friend

Customers are saying

Customers consistently note Windows 8.1's ease of use and performance as significant strengths, with many praising its compatibility and relatively smooth installation. However, some users express dissatisfaction with the user interface and find the price point to be a drawback. A few also reported issues with DVD playback and hard drive failures. Overall, opinions are mixed, highlighting both the operating system's strengths and areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 793 reviews
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Good OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had 8.1, but my Harddrive died and my laptop didn't come with the OS disk. Liked 8.1 so bought it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great OS! Very happy with windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 starts up very fast and I love the new layout. It is very user friendly and easy to navigate around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not really into windows 8 products but this 8.1 is awesome and bestbuy customer service were great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is a definite upgrade for 8. It still takes some getting used to, the tile layout can become....infuriating...but a solid product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's an excellent OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a little bit of pre-installation research and looking at tutorials and help on windows.com, it's not that hard of an OS to get used to! It's fast, sleek, and responsive. If you long for how Win7 works with the Start Menu and Start Menu button, you can have the same thing by getting Start8 by Stardock for a very nominal, reasonable price; it will boot you right into the desktop, like we're used to. I read a lot of reviews on Start Menu replacements, and it's the best. Upgrading from Win7 to Win 8.1 was flawless and didn't take long at all. Be advised, though, you will have to reinstall programs but personal files will be migrated over. As a "just in case," though, you should back up any files you don't want to lose in My Documents, etc. All in all, once you're poked around under the hood of Win 8.1, it's not that hard to get around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for Online School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows 8.1 makes it easy to browse the internet and find the articles I need to complete my assignments.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good but somewhat annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 8.1 is the same as 8, just has some updates to it like security. The annoying thing is the block look of all your apps that you use and if you can't find it go up or down from a bottom pop up. Or just go to desktop and you'll see the regular looking windows desktop. It works good, it's actually faster on a 5200 or 74000 RPM drive than 7 was for me. So less wait time for start up. Overall good, but the blocks I just never liked as many don't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good OS "when you figure it out"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little sketchy about getting windows 8, and upgrading from windows 7, because I know they improve on features and take out features. I built my own Gaming PC and installed windows 8.1. You can set the tiles/programs you want and everything is a touch or click away from starting up. I haven't had any problems with this OS. I am very satisfied with it, and I would recommend that everyone should at least give it a chance to learn this OS. P.S. I am finding the features that I thought might have been taken out, you just have to find ways to access them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know what I was doing but it was easy to install and its great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I don't know what all the fuss is about!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is all the fuss about? I like Windows 8. I think it got a bad rap from the beginning. It's easy to install, walks you right through it. My pc is running much more efficiently now. There's a little bit of a learning curve, but it's not bad at all. I highly recommend Windows 8, and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Seem Stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system seems very stable and is a easy upgrade in about 1 hour. It requires re installation of programs,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy , an hoping i did it correct :)? I am still figuring how to use the windows 8.0 an its perks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Good For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on a mid-tower computer I made. took some time to9 get used to but I like the operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the upgrade from my windows 7 machine to the windows 8.1 OS. Even though my computer now runs the new windows 10, I would still recommend this as some of the drivers for my computer are not compatible for windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program installed easily and was ready to go in about 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just what I needed for the computer I built.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great operating system for the right user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love new operating systems, and I have a Windows 8.1 tablet. So, this purchase was perfect for me. If you're still using Windows XP, you might struggle with adapting; if you're using Windows 7, you will adjust quicker. Make sure you run the compatibility wizard on the MS website before you install - that'll tell you what programs might not work once you upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to. It's unfortunate that I had to buy it. But the $1000 laptop I bought ran windows 8 and you have to make your own backup disc and I didn't know that. It was the only way to get it running normal again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product if you need an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I even got to upgrade to Windows 10! I bought this at Best Buy because I needed to upgrade my computer for school.. I price matched it to Walmart.com but the store clerk said they can't price match Walmart.com anymore because Walmart.com is no longer owned by Walmart. But the manager was nice enough to let me buy it at that price so thanks for the great service at Best Buy! I give them an A++ rating

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better OS than the original Windows 8. Got it for my macbook to run on bootcamp, but my macbook was too old (2009). I installed it on an SSD and am using it on an old pc laptop. Overall great product, smooth and functional.

    I would recommend this to a friend