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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 4,077 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my laptop and doesn't take up a USB slot to use. No issues using it with light gaming either

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We're glad to hear you've been enjoying your Bluetooth Mouse and that it's been great for playing your favorite games.

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wireless Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these, they work just fine with my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and nice look!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse with mybestbuy deal, it is comfortable to use this mouse and the color is beautiful!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Derek,

      We appreciate your review. We're glad to hear that you find the Pastel Blue Microsoft Bluetooth Mouse comfortable and beautiful.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Simple to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, compatible with a wide range of computers. Easy to set up and works great! Price isn't bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The blue mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute mouse! Love the color, and it matches office decor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, it’s functionality, and fast setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these mouse I already got the blue one it’s perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok, I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem i had with this mouse is the wheel is all plastic. There is no rubber or other grippy material so the wheel doesn't really move freely with your finger. I had to buy another mouse and I use this as a backup.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We'll pass along your feedback about the center wheel.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Great Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a decent value. Works with my PC's, Mac & Chromebook

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Technical support"? Try "technically no support."

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the mouse, worked fine for 3 months, now it does not connect to my computer's Bluetooth. Tried to return it to Best Buy, I was told that they only accept returns w/in 15 days and that I should talk to Microsoft. I called Microsoft, the prompt told me to visit their website for technical support issues. The prompt literally hung up on me. Try it: 1-800-MICROSO. I visited their website, spent hours following their instructions trying to repair the mouse, w/ no success. Finally, I was given an option on what to do if all these repairs did not work. I thought I would finally get to communicate w/ a live person, either by phone or at least through a chat, but no such luck: I was asked to fill out a form, including having to upload my receipt, and was told someone would contact me. I distinctly remember the process of handing BestBuy, and by extension Microsoft, my money being a lot more streamlined. Yet when it comes to having them stand behind their product it becomes an obstacle course. I will remember this next time I need to choose what product to purchase and from what retailer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    mighty mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent mouse for the money, no wires or usb attachment to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work I recommend you to pick one up take two batteries and cordless

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used a mouse with my laptop. I find I’m not using this one as much with the iPad. It does work good when I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great wireless mouse!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of this mouse in my hand and not having to fight with a wire is a bonus. Works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Blondie,

      We appreciate your review. We're glad to hear that you like how comfortable the Pastel Blue Microsoft Bluetooth Mouse is.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    slow but steady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrolls slower than I prefer, but is functional. i like being able to turn Bluetooth off when not in use. Saves battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluethooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, small, sleek in size, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connectivity is very good. Easy to use. Soft buttons. I used it with my TV and iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're so glad that you're having a great experience using your new Bluetooth Mouse with multiple devices!

      Best,

      Tom
      Microsoft Team Microsoft

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Battery life is great. Moves very smooth. Easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Mouse - Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Responsive. Love that it frees up a USB port on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, very easy to setup and at a great price.

    I would recommend this to a friend