Customer Ratings & Reviews
- Model:
- RJN-00025
- SKU:
- 6379628
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. It’s Bluetooth so I don’t have to worry about plugging it in.
I would recommend this to a friend - Pros mentioned:Bluetooth
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know it was Bluetooth at first. However it's very easy to use without any USB connection.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
A happy surprise then! We're thrilled to hear you are benefitting from the wireless connectivity your new Microsoft Bluetooth Mouse provides, and that you have found the interface to be easy to use and helpful! Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
Microsoft Bluetooth Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth device was easy to connect with my laptop computer and works as expected.
I would recommend this to a friend- Pros mentioned:Size
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Working resolution is good. No issues pairing. Just the right size for a larger hand. I liked it enough, I bought another.
I would recommend this to a friend "Technical support"? Try "technically no support."
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the mouse, worked fine for 3 months, now it does not connect to my computer's Bluetooth. Tried to return it to Best Buy, I was told that they only accept returns w/in 15 days and that I should talk to Microsoft. I called Microsoft, the prompt told me to visit their website for technical support issues. The prompt literally hung up on me. Try it: 1-800-MICROSO. I visited their website, spent hours following their instructions trying to repair the mouse, w/ no success. Finally, I was given an option on what to do if all these repairs did not work. I thought I would finally get to communicate w/ a live person, either by phone or at least through a chat, but no such luck: I was asked to fill out a form, including having to upload my receipt, and was told someone would contact me. I distinctly remember the process of handing BestBuy, and by extension Microsoft, my money being a lot more streamlined. Yet when it comes to having them stand behind their product it becomes an obstacle course. I will remember this next time I need to choose what product to purchase and from what retailer.
No, I would not recommend this to a friendAC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great product, I highly recommend it I love the color
I would recommend this to a friend- Pros mentioned:Bluetooth
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just great, easy to install, a Bluetooth system save you space on using laptop ports, is a must.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juan,
Saving space by freeing up your USB connection is a game changer! We're glad you are reaping the benefits of that free port. We're thrilled to hear you had an easy installation period, and that your time overall with your new Microsoft Bluetooth Mouse has been well spent. Thank you for sharing your experience with us!
Best,
Brad - Microsoft Customer Care
Great Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of this mouse. Works as described and feels good in the hand.
I would recommend this to a friend- Pros mentioned:Bluetooth
Camo Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of my mouse and I like how its bluetooth.
I would recommend this to a friend Quality mouse that does what it needs to
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to connect to any Bluetooth compatible device and great quality.
I would recommend this to a friendMouse
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is completely easy install and use. Loved the color.
I would recommend this to a friend- Pros mentioned:Price
Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for the best price. I would buy this again i hope it goes on sale again
I would recommend this to a friend Perfect for the basic needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and handles well. Wife loves the color and how well it perfectly fits her hands.
I would recommend this to a friend- Pros mentioned:Bluetooth
New Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth Mouse is must have when you can't be with out mouse, I am enjoying.
I would recommend this to a friend - Pros mentioned:Bluetooth
Not USB port needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that a USB is not needed for this mouse. Works well with the Mac book.
I would recommend this to a friend - Pros mentioned:Bluetooth
Bluetooth mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mouse I have ever owned never knew they made them with Bluetooth connection. Love it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that this is the best mouse you've ever owned. It's great to hear that it fits your needs. Thank you for sharing your experience; we hope you enjoy using it.
Cheers,
Chuck
Microsoft Customer Care
Wireless Mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these, they work just fine with my laptops.
I would recommend this to a friendNo issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up right away to my surface goes everywhere with me and no connection issues
I would recommend this to a friendQuality Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and connect to using Windows 10. The free wall paper is nice too.
I would recommend this to a friendMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color, it’s functionality, and fast setup.
I would recommend this to a friend