Customer Ratings & Reviews
- Model:
- RJN-00013
- SKU:
- 6379634
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
Good mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, does what I needed it to do. Best part, was on sale.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact mouse and wasy to use. Comfortable in the palm and fast tracking speed
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse. Really easy to set up and use. Good purchase.
I would recommend this to a friendNice Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a very inexpensive mouse this works very well. Does what a mouse is supposed to do.
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product get one, basic, but does the job
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really used it but It’s lightweight and easy to use .. fits in the laptop bag
I would recommend this to a friendIke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install, comfortable feel and fit to my hand. Just works well.
I would recommend this to a friendBluetooth, just like we need it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed! No more dongle needed and just bluetooth like it should be.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works as described it has served me too much in my work
I would recommend this to a friendBest gift for pe-teens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for 12 year old and they love it
I would recommend this to a friendComfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse. Love the quality that it deliveries. Comfortable.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works and connects to my laptop so much better than my previous wireless mouse.
I would recommend this to a friendNot for older laptops!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent an hour trying to connect after my MS 5000 BT mouse bit the dust. After reading, drivers, drivers, update add nasium. Turns out the new mouse can only use BT 4.0 built in HARDWARE...if your laptop is new, NO problem. MS dropped the ball on this as my new Logitech M557 uses BT Classic 3.0 and is much smoother than old 5000 BT mouse. Old 5000 BT ate two AAA's in four months, the M557 uses one AAA supposedly good to 10 months.
I would recommend this to a friendRequires computer restart every few hours
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this mouse with my Surface Pro 3, it would disconnect every 2-3 hours, disconnecting all my Bluetooth devices. The only way to remedy the situation is to restart the computer and reconnect the devices. Before this I used an Apple Mighty Mouse for years with no problems. (I'm also very upset to find that the return window is a mere 15 days?!? Terrible service.)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're encountering difficulties with your new Bluetooth Mouse. We'd like to try and help figure out whats going on. At your earliest convenience please feel free to reach out to our support team, they are eager and ready to help: https://aka.ms/AA4rbq6.
Kindly,
Rebecca
Microsoft Customer Care
EZ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works flawlessly with my HP Spectre laptop
I would recommend this to a friendWorks great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Batteries last forever. I also bought one for my dad.
I would recommend this to a friendWorks ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with my laptop. Can’t seem to get it to work with my smart TV, but ok with computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you are enjoying the seamless connectivity and portable functionality of your new Microsoft Bluetooth Mouse! Thank you for taking some time to share your thoughts with us. We're sorry to hear you have experienced an issue with syncing your device with your TV, and think we can help. Below is a link to a collection of how-to guides and tutorials, built to assist in troubleshooting all of the most common issues. Find all you need to get your setup up and running, here: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wireless mouse bought for my work laptop with no lag
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and she loves it. Was inexpensive, a great buy.
I would recommend this to a friendEasy to use mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to go with my Surface laptop. Very easy to set up. Works like a champ.
I would recommend this to a friend