Customer Ratings & Reviews
- Model:
- RJN-00013
- |
- SKU:
- 6379634
Customer reviews
Rating 4.7 out of 5 stars with 4078 reviews
(4,078 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Rated 1 out of 5 stars
Microsoft mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more because it’s a Microsoft product but it stopped working within a few weeks to a month. It also doesn’t have an option to turn it off. It is wireless and I liked that you don’t need a USB for it to connect to your computer But what good is that if it doesn’t work.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Peach
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Barbara,
If you're still noticing these issues please reach out to us at our help & learning page here: https://support.microsoft.com/en-us/pc-accessories
Best,
Tom
Microsoft Customer Care
Rated 1 out of 5 stars
Total crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total crap, doesn’t connect and doesn’t work with Bluetooth
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent If USB Isn't An Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to set up and useful for devices that use bluetooth, but the sensitivity seems low and isn't adjustable on a device level.
I would recommend this to a friendRated 1 out of 5 stars
Too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse was uncomfortable to use with my slightly larger than average hands.
No, I would not recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. A bit small for my hands, and the scroll wheel sometimes slips off my fingers - the one on my old mouse was made of something a bit grippier.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Mint
No, I would not recommend this to a friendRated 3 out of 5 stars
Microsoft - Bluetooth Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good mouse...a little on the small side but ok for me. Good quality but think I should've spent a little more on one.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
I would recommend this to a friendRated 3 out of 5 stars
Disconnects often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy. Disconnects frequently. I ended up having to buy a second one. It's a Microsoft and I was using it with a DELL and an Acer.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Mint
No, I would not recommend this to a friendRated 3 out of 5 stars
works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I do not like is that the bluetooth times out during use. I have to hit the reset button located on the bottom to get the mouse to work again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow response between mouse and laptops... garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this wireless mouse! I misplaced my wireless (old) Microsoft mouse and as a result I had to get a replacement. Bought the mouse and everything was fine until I got home and paired it with my laptop. Given my laptop isn't old at all and has no issue pairing rest the rest of my device except for this one. The mouse did pair but the pairing isn't the issue. The slowest or rather the poor delay at which the mouse and the laptop communicate was absolute garbage. Due yourself a favor and buy one with a dedicated receiver via USB chip instead of this poorly built-in Bluetooth garbage. I went elsewhere to find my old mouse online and yes it worked like a charmed compare to this wireless mouse.
No, I would not recommend this to a friendRated 3 out of 5 stars
Large mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 5yr old tondo her homeschooling. I had searched Mini Mouse and this popped up so didn't expect it to be so big but it serves it's purpose.
I would recommend this to a friendRated 3 out of 5 stars
Functional but has a delay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a delay between the movement of the mouse and the cursor on the screen.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this mouse to Best Buy the very next day. The biggest problem is the scroll wheel, as if you accidentally scroll, or push it too hard, it makes all the fonts on the screen bigger. It’s just too sensitive. I tried scrolling with a lighter touch, but honestly, I simply got sick of The font size getting larger every time.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Mint
No, I would not recommend this to a friendRated 3 out of 5 stars
Mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it took me months to set up laptop (because of pandemic) and the Lenovo laptop had a software problem, I have not used it yet.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Mint
I would recommend this to a friendRated 3 out of 5 stars
Not great size and neither it is silent.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is not comfortable and noise. Bought Lenovo bit expensive but silent and perfect fit in palm for comfort and use.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Connection and Cursor Lag
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Bluetooth connection. Cursor constantly lags if you let it sit a few minutes. Must keep cursor constantly moving to prevent lag.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember buying this so it must not have been that great and already was replaced after 7 months
No, I would not recommend this to a friendRated 3 out of 5 stars
IT WAS NOT GOOD I WAS EXPECTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the first couple weeks it was disconnected to my bluetooth device 2x I almost returning to Best buy for exchange tnxs god its working for now.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to share your honest experience with the community about your Bluetooth Mouse. We're sorry to hear you experienced difficulties with your mouse disconnecting and we're glad they seemed to be fixed for now. If you experience the same difficulties in the future, we recommend this trouble shooting link here: https://support.microsoft.com/en-us/help/4034571. If you would like additional help, our support team is eager and available to help here: https://aka.ms/AA4rbq6.
Best,
Rebecca
Microsoft Customer Care
Rated 3 out of 5 stars
Average mouse- you get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average mouse- it works, its not the smallest but also not big. The click is not silenced.
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Mint
I would recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst mouse ever. But for 15 on sale. It’s a good mouse
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept cutting out on me and I bought a wired mouse
This review is from Microsoft - Wireless Bluetooth Optical Ambidextrous Mouse - Wireless - Matte Black
No, I would not recommend this to a friend





