Customer Ratings & Reviews
- Model:
- RJN-00013
- SKU:
- 6379634
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
it's a mouse, but it gives up sometimes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works as a mouse but the bluetooth stops every once in a while
I would recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of this mouse, feels cheap. I exchanged for a logi
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I will remember to send it to my family members and friends
I would recommend this to a friendSelf Destructed After Warranty Ran Out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working 20 days after the one-year warranty ran out.
No, I would not recommend this to a friendDefective Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse it jumps on the screen, it bleenk It does not go on a steady line.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with your Microsoft Bluetooth Mouse. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/windows/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Hope that helps,
Chuck
Microsoft Customer Care
Doesn't work w/my Mac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work with my MacBook Air which is why I bought it. :o(
No, I would not recommend this to a friendMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse. Does everything expected and a great value.
I would recommend this to a friendNot compatible with your computer, trust me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant connect mouse to computer. Gave up now its in pieces,
No, I would not recommend this to a friendBluetooth mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not move freely on mouse pad as previous Logitech did.
No, I would not recommend this to a friendBluetooth not reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse feels great but the Bluetooth would go out every 5 minutes. I returned it.
No, I would not recommend this to a friendDon't buy this mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not a good mouse. At least 3 times a day I have to turn off and back on, as I can't control where I want it to be. I definitely would never buy again. I don't think I can return it to Best Buy at this point :(
No, I would not recommend this to a friendStopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to pair with my new laptop... worked for two weeks. Now will not pair
No, I would not recommend this to a friendReturned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work with my old computer it was blue tooth and my computer was not
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for what I intended but still a good and cute mouse.
I would recommend this to a friendGreat buy during the holiday season
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cheap during the holiday season. I have complaint.
No, I would not recommend this to a friendGreat mouse, but broke after only 4 months of use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, but broke after only 4 months of use :(((((((
No, I would not recommend this to a friendPointer Jumped Erratically & Lacked Accuracy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up the Bluetooth connection I used the mouse for about 2 hours. It just didn't perform well and the pointer jumped erratically and lacked accuracy, so I decided to purchased a higher quality Microsoft Bluetooth mouse.
No, I would not recommend this to a friendPretty color, inconsistent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I like the sleek look and color of this mouse, I'm constantly having issues with it freezing/needing to reset - something my other USB wireless devices haven't done. If I had to choose again, I'd skip the Bluetooth feature, and opt for an optical/USB wireless design.
No, I would not recommend this to a friendDoesn’t always stay connected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always stay connected, have to re pair to often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We'd love to help you with this. We recommend making sure you have the latest drivers.
Have a great one,
Nelson
Microsoft Customer Care
Worked great for a couple months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked same as any other for 2 months then began to lag. I'd move the mouse but the cursor didn't follow for varying bits of time. I changed batteries but that didn't help so I had to quit using it.
No, I would not recommend this to a friend