Customer Ratings & Reviews
- Model:
- RJN-00013
- SKU:
- 6379634
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
Doesn't work well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with latest Windows 10 software. Locks up after 10 seconds of non-use. This is continuous problem. Doesn't seem to be a simple fix. Replaced with a Logitech mouse instead
No, I would not recommend this to a friendKept dropping out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally took it back and bought a Logitech for less $
No, I would not recommend this to a friendmouse does not work on MacBook Air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returning soon as virus is over bbbbbbbbbbbbbbbbbbbbb
No, I would not recommend this to a friendDoes not connect to my Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything and does not connect. Can I return?
No, I would not recommend this to a friendJury still out on this mouse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice look and good thing about it you don't need a remote piece for the usb port ; but the mouse stop working after a few days and wouldn't connect to the blue tooth again. I don't if it was my laptop which have some problems. But I might buy this mouse one more time to see if working good; because it may have been the fact that my laptop was going bad. So the jury is still out on this mouse.
I would recommend this to a friend- Pros mentioned:Bluetooth
Microsoft mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a month or so. No option to turn it off. I only liked that you don’t need anything to connect to computer like a USB since it’s wireless.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Barbara,
If you're still having issues with your Bluetooth Mouse please check out our help & learning page here: https://support.microsoft.com/en-us/pc-accessories
Best,
Tom
Microsoft Customer Care
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, it looks nice, but that’s about it. The scrolling wheel is not smooth at all. Will be returning!
No, I would not recommend this to a friendLogitech much better MS mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the MS mouse to hook up with my iPad, it wouldn't. I'm using it on my Mac. I bought a Logitech mouse and it works great with my iPad.
No, I would not recommend this to a friendAvoid at all cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Loses connectivity constantly. Clicks are extremely loud. I expected a cheap mouse but this was next level terrible.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your new Microsoft Bluetooth Mouse. Our team at Microsoft Support may be able to help. We recommend troubleshooting the connection problem here: https://support.microsoft.com/en-us/windows/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Hope that helps,
Chuck
Microsoft Customer Care
Not great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter with her new laptop when we went to distance learning. It doesn’t work half the time. She has to turn the battery despite it being new. Frustrating.
No, I would not recommend this to a friendCheap. Don't waste your $.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, Keeps disconnect from Bluetooth and doesn't easily reconnect. Even the on/off switch was broken. For $19.99, I guess you get what you pay for....which is little.
No, I would not recommend this to a friendDon't buy this bluetooth mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one, since the first one I bought didn't last a week. This one lasted nearly a month, since I exchanged the first for this one on November 5 and today is December 4. It just died today so I was planning to arrange a return and refund. When I went to exchange the first one, I found that on the shelf, all but this one were in packages that had been opened and returned. In other words, this product is bad! I would recommend you stop selling it.
No, I would not recommend this to a friendMouse lag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to lag slowly in movement. I've tried it over different surfaces and still the same response.
No, I would not recommend this to a friendBatteries needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs battery you can’t charge it with a usb cable. Love how it fits in my hand and the design
No, I would not recommend this to a friendOkay mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate how the scrolling is backwards from other ones I've used. The connection is also pretty slow. I would return if I could get money back.
No, I would not recommend this to a friendMouse not great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up but only lasted for 5 months. I died after that. Also does not have a turn of option which i would appreciate.
No, I would not recommend this to a friendDissatisfied User.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cordless mouse worked OK for s few weeks, then it worked intermittently and then it quit.
No, I would not recommend this to a friendWaste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work it would not do anything definitely waste ofmoney.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Kayshel,
We're sorry there's an issue with your Microsoft Bluetooth Mouse. Our team at Microsoft Support may be able to help. Please troubleshoot the problem with them here: https://support.microsoft.com/en-us/topic/use-microsoft-bluetooth-mouse-d4d01345-22cb-00b8-57f8-b543ddb438a8
Hope that helps,
Chuck
Microsoft Customer Care
Did Not Meet Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet expectations. Kept freezing or locking up. Took back and purchased a better one.
No, I would not recommend this to a friendFaulty Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse stopped working after about a month, I was unable to return it due to it being past the 14 days. I tried changing the battery, it was not the battery. Definitely a waste of money.
No, I would not recommend this to a friend