Customer Ratings & Reviews
- Model:
- P3Q-00001
- SKU:
- 4974200
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Wireless Display Adapter V2 receiver for its user-friendly design, wireless connectivity, and compatibility with Windows 10. Users appreciate the easy setup process and the ability to mirror content from their laptops to TVs. However, some users have concerns about occasional lag, the price of the product, overheating issues, and limited resolution.
This summary was generated by AI based on customer reviews.
NOT GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ITS NOT WORKING REALLY GOOD. FOR EXAMPLE IF YOU WATCHING MOVIE SOUND IS DELAYED AND EVERY ONES IN A WHILE ITS DISCONNECTING FOR NO REASON.
No, I would not recommend this to a friendNot Easy to Setup with Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on reviews, it seems easy to setup with TVs. However, I wanted it for my monitor and it is still not working.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're experiencing some issues with your Wireless Display Adapter. We'd like you to know we're here to help. We have some easy troubleshooting steps you can follow here: https://support.microsoft.com/en-us/help/4023497/surface-troubleshoot-using-the-microsoft-wireless-display-adapter-with.
If you should encounter any questions or concerns, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Microsoft Customer Care
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Needs Improvement on connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device often drops signal and I must reconnect constantly in the first few minutes of run time, works fine after troubleshooting.
I would recommend this to a friendWill Not Transmit 4K Data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to wirelessly connect to a 4k monitor and it does not have that capability so I returned it.
No, I would not recommend this to a friendDisconnects a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is great but it disconnects a lot and needs to be rebooted
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're experiencing disconnection difficulties with your Wireless Display Adapter. Our support team would love to assist you, at your earliest convenience please reach out to them here: https://aka.ms/AA4rbq6.
We look forward to hearing from you,
Rebecca
Microsoft Customer Care
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a short while and then all of a sudden it wouldn't cast, Chrome cast is much more user friendly.
No, I would not recommend this to a friendNot ideal for large display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 40 inch TV/Monitor flickered and pixelized quite a bit. I traded it back in for a wired adapter.
No, I would not recommend this to a friendCumbersome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I realized this only works with Miracast devices it is cumbersome to get to work.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know. We know compatibility can get a little frustrating. To clarify, the Wireless Display Adapter uses Miracast® technology and can only be used with Mircast compatible products.
The device is currently compatible with all Miracast enabled Windows 8.1 and later tablets/laptops/phones and Android devices with 4.2.1 and later.
Hope this helps,
Amanda
Microsoft Customer Care
waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales team at this store sold me a bill of goods. It does not work for my trainings in hotels.
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since Intel has dropped the wireless display support, this device is absolutely useless.
No, I would not recommend this to a friendToo bad it doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter only stays connected 1 out of 50 attempts to connect. I got a lucky connection and updated the firmware. The update didn't improve reliability at all. Online forums with answers from Microsoft are completely useless with only basic troubleshooting steps that didn't work for me or the original posters.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We regret to hear that our online resources were not able to help you get your Wireless Display Adapter working. We'd like to have our team look into this for you, as this definitely should not be the case. Please reach out to us at [email protected], and we'd be glad to help you out.
Kindly,
Victoria
Microsoft Customer Care
Doesn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will keep it but it doesn't work with my Samsung tv. I can use it elsewhere
I would recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a total fail from microsoft if you have a surface and are looking to use it IT WILL NOT WORK i even called microsoft they had access to my computer and still not able to connect it i have the surface 2017 edition and the surface 6 brand new. by far a bad product dont buy!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for taking the time to reach out. We're sorry to hear about your recent difficulties with the Microsoft Wireless Display Adapter. This is a great tool to use in combination with Surface, and we would like to chime in to offer you some assistance to get you up-and-running with your device. Here are some easy tips to guide you through troubleshooting the Wireless Display Adapter: https://support.microsoft.com/en-us/help/4023497/surface-troubleshoot-using-the-microsoft-wireless-display-adapter-with.
Usually, by keeping both your device and the Wireless Display Adapter updated, things should start running smoothly for you!
We hope this helps.
Kind regards,
Jessica
Microsoft Customer Care
Tell us how PC Accessories simplifies your life. Share a review with the community.
Horrible product and horrible tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend it to anyone. it is hard to use and tech support is useless
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the money there are other stuff out there that work better
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge even with an adapter that is fast charging
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you've had this experience with your Wireless Display Adapter. We would recommend making sure that the firmware on the mouse is up-to-date.
If that doesn't seem to do the trick, reach out to our team at [email protected], and they'd be happy to see what's going on.
Kindly,
Victoria
Microsoft Customer Care
What's the opposite of it just works?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It rarely works, and when it does it's very poor quality. It also randomly turns off. Not only that it would interfer if you use the same band wifi for your computers internet. Being in a hotel sometimes you dont' have a choice of wifi band.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Had issues in the first days. Either never paired or disconnected. Trying to reconnect never worked. Then TV started making loud noises because of the on and off connection. Through the device in the trash... Don't get!
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not perform as described. The video flickered all the time.
No, I would not recommend this to a friendNever Worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wireless adapter and spent 2 hours (along with assistance from Microsoft) to try and get it to work, never did. I returned the device thinking it was faulty and exchanged for a new one that also didn't work.
No, I would not recommend this to a friend