Customer Ratings & Reviews
- Model:
- P3Q-00001
- |
- SKU:
- 4974200
Customer reviews
Rating 4.4 out of 5 stars with 1625 reviews
(1,625 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Wireless Display Adapter V2 receiver for its user-friendly design, wireless connectivity, and compatibility with Windows 10. Users appreciate the easy setup process and the ability to mirror content from their laptops to TVs. However, some users have concerns about occasional lag, the price of the product, overheating issues, and limited resolution.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Junk Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is just awful Bought to cast from Microsoft Surface tablet. But it did not work or worked a bit then stopped. Basically junk. Don't buy, run the other way.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wireless Display Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased item for surface3 but It did not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product would not work on my TV, although the salesman assured me it would. To complicate matters I could not return it, 15+ days have passed since purchase. So much for being a "valued customer.". I'm stuck with a $50 piece of junk
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We regret to hear you have been having some trouble with the device. Thanks for your honesty! We expect more from our products, just like you.
If your TV has an HDMI port and USB port the adapter should be able to communicate with your Windows device.The Wireless Display Adapter works with all Miracast enabled Windows 10 phones, tablets, and laptops, including the Surface line up. We would like to see what went wrong and maybe get you up and running with the Wireless Display Adapter. To get started, take a look at this basic set up guide: https://www.microsoft.com/accessories/en-us/support/how-to/adapters/setup.
If those steps do not help, feel free to reach out to PCAccessories@microsoft.com with the details of your TV and the issue you are experiencing and we can continue to look into this.
Best,
Amanda
Microsoft Customer Care
Rated 1 out of 5 stars
Poor Perormance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about streaming my Win 10 laptop to a larger display. In use it often stuttered and would occasionally stop altogether. Microsoft needs to put more development into this one. Exchanged for a Roku.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about this. We appreciate your honesty. We expect more from our products, just like you. If you are willing, we'd like to learn a little more about what went wrong. If you know the details of your workflow, send them to [email protected] with the issue you described. Otherwise, we hope you enjoy your new device.
Take care,
Amanda
Microsoft Customer Care
Rated 1 out of 5 stars
It might work fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman recommended this to me. He Said it would work with any HD TV. It will only work with a smart TV. My tv uses WISELINK program. This is not compatable with that TV. It probably works fine with the right updated equipment.
I would recommend this to a friendRated 1 out of 5 stars
Ended up returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could never got this to work with the tv, using any of our devices. Primarily we were trying to connect a Surface Pro and it was so frustrating we finally gave up.
No, I would not recommend this to a friendRated 1 out of 5 stars
It's good, for the few minutes it stays connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo frustrating to have it randomly drop connection all the time. At least every 30 minutes. Always happens at the worst time when watching or presenting something.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sales person said this would work. Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked what I needed to stream from my IPad tomTV. Salesman said this was it. Doesn’t connect with I pad....
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop could not detect it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent several hours trying to get this to work. But nothing I did would allow my laptop to even detect it. returned the unit to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not link, even to MS family of products. Windows 10 mirroring installed. Should be plug (ish) and play (ish), but not even close.
No, I would not recommend this to a friendRated 1 out of 5 stars
never worked tried for days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK went on line tried all help fixes. going to be mother-in-laws Christmas present.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
We are sorry to hear that you were never able to get your device to work. We want to make sure we can help you out and see if there is a way that we can get you a replacement of this. Please reach out to us at [email protected], with the individual reference number 1709264250117, and we can see what we can do to make this right.
Talk soon,
Victoria
Microsoft Customer Care
Rated 1 out of 5 stars
did not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this product a 1 not because of it's function but because this is what the best buy associate told us we needed. Ended up not being any use to us
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your Wireless Display Adapter was not the correct accessory for what you needed. We hope that you'll find the Wireless Display Adapter to be useful to you down the road, and appreciate you addressing this with us.
Kindly,
Victoria
Microsoft Customer Care
Rated 1 out of 5 stars
Microsoft Wireless Adapters
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Wireless Adapters, I purchased but never can it them to work.
No, I would not recommend this to a friendRated 1 out of 5 stars
This product has a very limited usage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a very limited usage. The standard it use is not popular so has a very limited case of use.
I would recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as advertised by Microsoft and was hard to find information on product to fix problems
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item did not work even after the salesperson said it would. It was a big disappointment.
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't connect to Samsung SMART HDTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience with this product. Geek squad didn't understand it either.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales people were not very familiar with product. Not good for displaying second screen at all huge delays!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you have been encountering some difficulty with your Wireless Display Adapter. We would love to take an opportunity to show you all the great features this handy tool has to offer. We highly recommend reaching out to our team at your convenience for support: https://support.microsoft.com/en-us/contactus/.
We look forward to serving you soon!
Kindly,
Jessica
Microsoft Customer Care
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not happy with this product because it disconnects from the device randomly
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, worked for about two weeks. Frustrated trying to find electronics that last more than two weeks.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry you're having difficulties with your recent purchase of the Microsoft Wireless Display Adapter. We would love to offer you assistance to get you up-and-running once again. We highly recommend reaching out to our support team here: https://support.microsoft.com/en-us/contactus/.
We are eager to hear from you soon.
Kind regards,
Jessica
Microsoft Customer Care
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