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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1625 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Wireless Display Adapter V2 receiver for its user-friendly design, wireless connectivity, and compatibility with Windows 10. Users appreciate the easy setup process and the ability to mirror content from their laptops to TVs. However, some users have concerns about occasional lag, the price of the product, overheating issues, and limited resolution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,625 reviews
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning it worked well, after 2 weeks started to malfunctioning, had to restarted frequently while I was using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Best Buy exchanged it for a new one and that didn't work either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It did not work in my TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a USB port in your TV to use this item and my TV does not have one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work with our Sony Bravia and not even Geek Squad could help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work with Surface RT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold to me for my Surface RT but found out is not compatible with newer Surface but not RT.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry for the misinformation regarding the Wireless Display Adapter. Unfortunately, this particular accessory is not designed to operate with the Surface RT. It is however a handy tool that is compatible with a number of other devices which you can find here: https://support.microsoft.com/en-us/help/4052254/accessories-wireless-display-adapter-compatibility.

      If you don't own one of these devices and wish to return your purchase, please call Best Buy's customer service to check their return policy. Please note that policies may vary depending on purchase. They can be reached here: 1 (888) 237-8289.

      We apologize for any inconvenience, we hope this information helps for the future.

      Best,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Unable to use device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even using a level 2 geek squad tech it was not possible to link my Lenovo pc to our television

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you've had this experience with your Wireless Display Adapter. We would recommend making sure that the firmware on the mouse is up-to-date. But if that doesn't seem to do the trick, reach out to our team at [email protected], and they'd be happy to see what's going on.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receive is too slow to use it. I connected my TV with Surface pro 4 and immediately returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this device to work. Huge waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want stay connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had not purchased this. Disappointed with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very terrible slow error I don’t like it very bad hm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deserves zero stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time or money. Get chrome cast instead.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry you're not satisfied with your Wireless Display Adapter. We would be to listen to more details regarding your experience, and help assist you with your device. We highly recommend reaching out to our support team here: https://support.microsoft.com/en-us/contactus/.

      We are eager to hear from you soon.

      Kind regards,
      Jessica
      Microsoft Customer Care

      Tell us how PC Accessories simplifies your life. Share a review with the community. Microsoft

  • Rated 1 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get sound on my Tv,just the image. I don’t recomend

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We would love to help make this a 5-star experience. It sounds like you may just need to update the Display Adapter to it's current and most recent software to get past this, but if you'd like more in-depth support, please email us at PCAccessories@microsoft.com.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Awefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful, very slow transmission of video, had to return these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects very often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return it, because it disconnects very often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stopped Working After 10 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this being that it was from Microsoft, but this display adapter fell way short of my expectations. The performance was good out of the box but after 9 months the performance started to decline and now it just keeps disconnecting, and I had to go back to using an HDMI cable to connect my laptop to my TV. I don't have my receipt but I would like to smash this thing with a hammer. Microsoft also has not issued any firmware updates in the 10 months I have owned this device and there is ZERO support for this thing from Microsoft. I used it primarily with a Samsung 46" TV and a Dell 7000 series laptop. If you buy this, save your receipt.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you have run into these issues with the wireless display adapter. This should not be the case, and we want to make sure that you have a device that is working. Please reach out to us at [email protected], and we can we what we can do to help!

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Fairly well when compared to others.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought yesterday due to my new found addiction on the art of miracast (swear that was nerdy. LOL). Bought it as open box that I'm sure faired just as well as one that would be Brand spanking new! Pros: No limitation of content to display on the screen, able to power computer screen at both the lowest brightness % and project to the screen only and the image on TV shows as if no change was made, and gives me a broader workstation platform to work on. I just may head back to the store, my only USB on my Surface Pro 3 is taken by a receiver for my mouse and I'm sick of succumbing to the type cover keys. A project like this isn't that necessary for a Hub or Dock either. Now onto Cons: still finding latency (hardly any slow speed, but noticeable) in the cursor, images, and audio when having multiple programs running (two Edge browser tabs, Word, Photoshop, and Groove). Also, and before I say this, because I'm so used to Google Chromecast's automatic scalability on the Monitor/TV for my programs, when I Connect the screen is surrounded by black frames on both sides. If you're keen to detail like me, don't bother going through Microsoft's own display adapter app to adjust display. Launch Project instead, and select "Second Screen Only" to scale the frames. 4/5 stars. Now back to my addiction.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works Like a Charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do presentations and this is a great wireless solution for my Surface Book to any HD TV. When I run into an HD TV without an available USB, I plug my Surface dock in near the TV and use one of the USB ports on the dock for the USB connection. Voila! The wireless connection process on the Surface book is simple and quick. Slick!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Plug and play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lag. Projecting from 2016 Windows 10 laptop. Essentially plug and play.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    I had a few issues at first, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    then I updated the firmware and now I have no issues! I would have originally given this product 2 or 3 stars due to the connectivity issues that I had with this device, until I read that you can update the firmware. While you shouldn't have to update the firmware on a brand new device, this device you unfortunately do which is why I gave it 4/5 stars. Once this device decided to work correctly it allows you to duplicate, extend, or turn any device (with a usb and hdmi) into a primary screen. I primarily use this device to stream content such as movies or tv shows and have not had any issues of lag with video or audio, which is why I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow! It works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer, just use this type of gizmo for video display and stuff. How often can you purchase something, get home, plug it in... and it just works? This is the first time something like this has happened to me. These quys have just knocked Chromecast (TM) and EZCast (TM) off of the podium! It works like it is supposed to on my HP Spectre (Windows 10) and my Galaxy Tablet (Android). On Windows.... the extended screen capability is, just, stellar. I loaded up Amazon Prime on Chrome, moved the window over to the TV (so I don't have to look at the same thing on two screens) and it works... just... great! It works as advertised, and it's easy. What a surprise, these days.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stevie,

      We're glad to hear that you've been enjoying your Wireless Display Adapter! Thanks for taking the time to leave a review and provide us with a little feedback on your experience so far.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft