Customer Ratings & Reviews

I have this mouse for a few months. This mouse runs okay when no cellphone is around. but once I put a cellphone nearby (on the same table), It will be interfered by the cellphone. It shows the sign of lagging when move. This mouse drain battery power very fast. I just used it for work about 8 hours each day. It lasted only a couple of weeks. For the same (rechargeable) battery, I could use for more than a month on other mouse.

With this mouse attached my display would not go blank after the timeout period, it stayed on constantly. Installed a different wireless mouse and the screen goes blank at the proper time.

The mouse stopped working in less than two months of buying. Not sure if there is any warranty or support available for small products.

It disconnects a lot and takes a while for it to connect again. It works most of the time, but always disconnects at the most inconvenient time.

Great sale price but not a great mouse. Touchy and goes off and on sometimes. Changed batteries in just 2 months.?

The wireless USB plugin would not fit USB ports on my Gateway desktop/tower. So I used a Logitech mouse I had on one of my other devices and put this mouse on that device/laptop.

This mouse would have been good but I think I got a bad one the back door comes off now and then and the scrolling seems a little wild even after setting it up

I’ve used 3 different wireless mouse. This one is poor. Randomly during the day it will stop working, and you have to remove the USB port & turn off the mouse to get it working again….this happens multiple times a month. With no explanation or reason lol. My other mouses NEVER have an issue.

Stopped working, Bought 2, 2nd now failed (1+ yr)

It’s just 2 months old and it’s stoped working, waste of money

We happened to get a mouse which was a lemon. Sorry Microsoft but we had to return this item.

I have had to replace the battery 1-2 times per week when it has previously taken months for a mouse to die.

the worst service ever I have return receipts for items and I speak to best buy after hours of computer circles and they say item was not returned. I purchased numerous items from best buy with pickup and CITI charge card no problem these item where sent to Florida I live in Pennsylvania. On hold again after hours of chasing.

stopped working after 3 weeks. conveniently after "return period".

It broke 3 weeks after purchase. Also it’s too small for my hands

I've had this mouse one month and just over a week and in the past 2 days I've had to change the battery over 7 times!? There seems to be either a major flaw in the connection, or all the new batterys I've installed are faulty (which is highly doubtful).

Total tech came to my home to try and fix it. (Jumps around the screen) Hard to control. He had me purchhase a different one. The new one is also not working correctly. He told me to bring bacck the Micrsoft mouse t get reimbursedWHAT DO I DO NEXT///

Read above. "It stopped working in 3-4 days. I too it back."

I've had this mouse for less than a year and have had to replace the battery 3 times already! I don't believe it's heavy use, regular 9-5 office work. As for the range, the mouse sits maybe 1.5' away from the receiver and it loses connection. I had a Logitech before for years and never had this many issues with it.

could not get it to work on my desktop / have an insignia brand works fine