Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 4406 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,405 reviews
  • Rated 3 out of 5 stars

    Hard to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very hard time getting the USB into the slot in my laptop, no problem with other products/tools. I am afraid this may eventually break given the pressure I have to apply.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel does not last very long. It softens up and wants to come off the plastic inner wheel. The wheel should be made from a solid or thicker piece of rubber.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small mouse best for travel rather than a dedicated desktop setup unless you have very small hands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be fooled -- Not Bluetooth

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Bluetooth mouse as some might expect (their use of the term "Bluetrack" notwithstanding). Needs a dongle to connect to a computer. And it's the old fashioned USB-A type, not the current USB-C. Even with an adapter, it's not compatible with my MacBook Pro. Sorry I bought it. Seduced by the $9.99 sale price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average wireless mouse.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was ok most of the time, but sometimes it would get a little skittish. Maybe something was affecting it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect fit in the hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is good for travel but for desk use it sucks your batteries dry. I would stick with a wired mouse for at the desk stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little smaller than I like

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it filled my hand better. Works jerky on our older 2014 desktops and we will be looking into why?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the quality . the buttons were loose when pushed. veery dusty and dirty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but battery run out quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, the issue is you need to keep replacing batteries very often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dongle

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use it with my Lenovo Yoga because of the usb dongle. Purchased the Lenovo yoga wireless mouse instead. Way better quality. Similar collapse feature as Microsoft surface Pro mouse but 1/3 cost. Bottom line - way better options for a wireless mouse. Just pay attention to features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far is my negative review on stuff i bought at bestbuy. Its wireless capability was just slow. The cursor reacts pretty late, not as responsive as expected. I bought it thinking that with the brand, it should do better. I picked it for a change compared to the typical logitechs i had but got dissatisfied. I actually would not want to replace it but my wife got so impatient and bought a better one instead. Now its just inside the drawer of our office table.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disapointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this seemed like a good mouse, and it may have been my windows etc. but the tracking was not at all on target when moving mouse around... sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello hollywood1, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Small

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but too small for my hand and battries drain very fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good mouse but it broke (?) really quickly

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this mouse. It made working from home on my laptop so much less painful (literally) However, after a couple of months, it won't stay on. I replaced the battery, let it sit off for awhile, and generally fiddled with it, and it will not stay on. It will flash on for a moment then go completely off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well. I wish I would have bought one with the detents in the scroll wheel. this one doesn't have them and is rather touchy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not care for this mouse. It was not as loose as I thought it would be

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to snuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longtime user of the Microsoft 3500 mouse , I thought I would 'upgrade' to the 4000. "Big mistake, Big mistake!" The wheel doesn't work most of the time. It is loose and wobbly. It's so frustrating because more times than not, you can't move the cursor with the mouse. The light flickers constantly. I would not recommend this at all. Buy the 3500 if you have to buy Microsoft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Mobile Mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the mobile mouse 4000 and the 3500. I prefer the 3500.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left Click Button Wears Out Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this mouse about every 6 months due to the left click button wearing out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super small and cheap.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap e-waste but it gets the job done when necessary.

    I would recommend this to a friend