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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4383 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,382 reviews
  • Rated 3 out of 5 stars

    Works at times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that there is either a short in it or that it is defective because it stops working intermittently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second mouse that I have purchased and the performance is less than desired. It is slow and jumpy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    you get what you paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels the left side is heaver when you move this mouse, because battery is placed in the left side...…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Battery Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this mouse for exactly 4 months, and I’m on my third battery. The features say the battery should last up to 10 months - 4 months is not even half of that. I bought this mouse while it was on sale, so I didn’t feel as irked at having to replace it already. I just can’t justify all the future battery spending I will need on this not-at-all-special mouse. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT... FOR AWHILE...GLAD I GOT THE REPLACEMENT INSURANCE. LOVE THE PRODUCT BUT IT DIDN'T STAND THE TEST OF TIME. WORKED FOR ABOUT 9 MONTHS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it. The mouse is glitchy at times. Slow at times or just won’t connect. But the scroll wheel has no texture and no accuracy. The pc is 2 feet from were I use it and often it doesn’t work as it’s to far away. The dongle is bigger then others. I thought Microsoft would have value over Logitech same price point but I was mistaken

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from a Microsoft but somehow this mouse model is not as reactive as I was it to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very hard time getting the USB into the slot in my laptop, no problem with other products/tools. I am afraid this may eventually break given the pressure I have to apply.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel does not last very long. It softens up and wants to come off the plastic inner wheel. The wheel should be made from a solid or thicker piece of rubber.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small mouse best for travel rather than a dedicated desktop setup unless you have very small hands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be fooled -- Not Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Bluetooth mouse as some might expect (their use of the term "Bluetrack" notwithstanding). Needs a dongle to connect to a computer. And it's the old fashioned USB-A type, not the current USB-C. Even with an adapter, it's not compatible with my MacBook Pro. Sorry I bought it. Seduced by the $9.99 sale price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average wireless mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was ok most of the time, but sometimes it would get a little skittish. Maybe something was affecting it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect fit in the hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is good for travel but for desk use it sucks your batteries dry. I would stick with a wired mouse for at the desk stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little smaller than I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it filled my hand better. Works jerky on our older 2014 desktops and we will be looking into why?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the quality . the buttons were loose when pushed. veery dusty and dirty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but battery run out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, the issue is you need to keep replacing batteries very often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dongle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use it with my Lenovo Yoga because of the usb dongle. Purchased the Lenovo yoga wireless mouse instead. Way better quality. Similar collapse feature as Microsoft surface Pro mouse but 1/3 cost. Bottom line - way better options for a wireless mouse. Just pay attention to features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far is my negative review on stuff i bought at bestbuy. Its wireless capability was just slow. The cursor reacts pretty late, not as responsive as expected. I bought it thinking that with the brand, it should do better. I picked it for a change compared to the typical logitechs i had but got dissatisfied. I actually would not want to replace it but my wife got so impatient and bought a better one instead. Now its just inside the drawer of our office table.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this seemed like a good mouse, and it may have been my windows etc. but the tracking was not at all on target when moving mouse around... sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello hollywood1, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but too small for my hand and battries drain very fast.

    No, I would not recommend this to a friend