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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4383 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,382 reviews
  • Rated 3 out of 5 stars

    It was a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, feels a bit clunky after my hp mouse, but is functional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    scrolls are not accurate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse scroll is very soft and slipper, not able to recognize how many scrolls done and also scroll is not captured in screen. it is sluggish to capture scrolls and moves

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality and return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From get go, mouse would not work on a new startup some of the time. Finally got a chance to return today but it was 20 days since I purchased. Return is max 15 days. I am stuck. Should have driven a couple miles and purchased at Costco and their great return policy. Bought with a $400 computer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Tracy, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Stopped working normally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse so I wouldn't bother my wife with loud clicks. The mouse is fairly silent, but not long after purchasing, the left button stopped working normally. I have to push it near the front bottom of the button to register the click.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for a mouse if your not doing anything intensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok mouse, seems to have lag, have had better,look around

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed. the scroll button was not fluid and its too bulky

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mouse and it works as it should. Nothing special.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft wireless Mobile Mouse 4000 Graphite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it at all. My other one was better. This one is all over the place. it does not stay where I put it and I do not know why. The next time my sister goes that way, I will have her pick me up another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been a fan. Batteries go dead quickly (and I'm always sure to turn off when not using), and it took a lot of research and adjusting to reduce the amount of sticking and dragging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright for a $20 mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is comfortable to use, and it is worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best product out there but gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mouse. Ohh no I have 21 characters left... 1

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not chose again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has so much stutter. Using it right next to a macbook pro or two feet from a pc it jumps around the screen or freezes. I'm going to return it and see if I got a dud, but right now I'm not impressed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple mouse does great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse meets all of my needs very well. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in hand east to operate but has to be very close to the usb port where the wireless plugs in thats my only problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Erratic behavior! I cannot recommend :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this mouse. I've been employed in IT for since 1995. The mouse acts erratically on the screen with Windows 10. I plugged it into a different USB port that's directly to the motherboard and it seemed like it stopped. After while it would just go back to acting erratically which was very frustrating! I seen that other people had the same issue with this mouse. Return this unit and bought a Logitech.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    battery eater

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and as expected. The only downside is it drains the battery faster than any other wireless mouse i've tried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More Instructions Needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have been fine except I threw away the packaging and little USB tip not recognizing it as such and no instructions indicated what to do with this little item. What a waste of money and product! I still have the mouse but it doesn't work without the usb tip....never had to replace a wireless mouse before so didn't know about that little tip. Apparently that tip is geared to the specific mouse. Wish manufacturers would be more explicit with instructions. Didn't get to use so can't judge performance, went back to the old wired mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after three weeks. It received light use. Double checked it with fresh batteries no good. Best Buy gave me an in store credit and I purchased a different brand.

    No, I would not recommend this to a friend