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Customer Ratings & Reviews

Your price for this item is $26.49

Customer reviews

Rating 4.6 out of 5 stars with 4383 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,382 reviews
  • Rated 2 out of 5 stars

    STILL HAVE ISSUES WITH MOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CURSOR GOES ALL OVER THE BOARD - CAN’T SEEM TO CONTROL - RAN OUT OF BATTERY VERY QUICKLY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for minimal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is ok, skips often and battery drains fast. Not very sturdy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CHEAP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse fell apart less than a year of use. The scroll has completely lost it's rubber and disintegrated. I use my computer everyday for work but I wouldn't say I'm aggressive with it. Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Don't Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life no long if you use it constantly like I did. At times the mouse would show in different directions than what you were trying to click on. Would glitch from time to time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I Hadn’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a bind and needed a mouse really quick. I should have just waited and looked around at other options. The mouse sort of works, but has a bit of interference with other wireless devices. I got another mouse promptly after this one failed me so many times in our short time together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big, I like my mice small, exchanged it for the 3500 -- mobile mouse. which is also ok. I like the original 4 button mobile mouse better, I think its model 1800 because it has 4 way scrolling and a windows button.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is slow in connecting and moves slow through the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Goes through 4 batteries per day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes through 4 batteries per day, and eventually the left click became unreliable. Nice ergonomic design, and soft side grips. This product had some internal flaws which are (lol in the words of windows bsod) "fatal"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll function is very poor. No resistance at all so just putting your finger on the wheel often makes it scroll the wrong way. Also inconsistent on how fast is scrolls depending on the app you are in. I would return, but already thru out the box and receipt.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not perform well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doea not perform well without a mat. This review is ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started jumping the pointer all over the screen shortly after connecting. Wouldn’t recommend it to anyone. Only good thing is was cheap. Sometimes you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to replace one that failed, same model, after almost a month it started to act up and disconnect, tested it by using a older Logitech mouse and confirmed the MS mouse is buggy, returning if I can for a Logitech one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I have a problem w/ it "glitching".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a good feel and easy use. NEGATIVE: Glitching/Resetting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This mouse didn't work .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .....It didn't work for my application. I have a MS Combination keyboard and mouse and the mouse track/scroll came apart and I thought I could just buy the mouse but it wasn't compatible with the keyboard. So I'm still looking. I had to take mouse back to BB.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing item...waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless item responds poorly. Goes where it wants

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a no from me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted To like It so badly! Other than the size and feel, I don’t have gray things to say. It was very slow and lagged, making it difficult to navigate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cursor skips when using the mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this mouse. It seemed to be of good quality but the cursor would not move smoothly and skipped when in use. Tried it on several different surfaces with no improvement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste the money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this the help with the clutter on my desk. It isn't smooth and hard to direct. Went back to my wired mouse because I didn't have time to sit and waste on trying to make this mouse work. Was very disappointed

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jill, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Battery drains overnight. Bad buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this mouse. The battery drains overnight & will need to be replaced to get. Looks like, the mouse is not unable to switch it off on it's own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy mouse. Has an obvious delay and jumps around. I had previously been using the 3500 which was great. The 4000 is garbage.

    No, I would not recommend this to a friend