Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Alt View 11. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Alt View 12. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Alt View 13. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Alt View 14. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Alt View 15. Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite.
  • Microsoft - Wireless Mobile Mouse 4000 Features video 1 minutes 00 seconds

Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite

Model:
D5D-00001
SKU:
9401685
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4382 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, size, and battery life of this product. Many appreciate its price and wireless functionality, while some experienced issues with the scroll wheel and tracking. Positive feedback also highlights the design, surface compatibility, responsiveness, and weight. A few users noted occasional lag, but overall the response was positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,381 reviews
  • Cons mentioned:
    Defective, Stopped working

    Not working after 3 months purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless mouse three months ago and it stopped working. First I though it was a battery problem, but after three battery changes (lasting one day at the most), today it stopped working at all. And Best Buy informs that my return period is over....This product is clearly defective!!!!

    No, I would not recommend this to a friend

  • Very Nice ....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, just right for laptop operations.... Smooth operation pushes that little arrow thingy where it needs to go on the monitor! Another satisfied Customer!

    I would recommend this to a friend

  • WORKS AS EXPECTED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS VERY WELL. HAPPY WILL THE PROFORMANCE OF THE MICROSOFT - WIRELESS MOBILE MOUSE 400 - GRAPHITE

    I would recommend this to a friend

  • Functional and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature on this wireless mouse is the ability to turn it off, which preserves the battery longer. My last one lasted for years, but didn't have off switch. This one gets the job done.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose and works well. The wireless USB can click into the bottom of the mouse when not in use which is cool. Otherwise standard mouse nothing special.

    I would recommend this to a friend

  • Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a compact mouse to use when working from home and this fit the bill. Easily fits in my computer bag and works great! Would definitely recommend it!

    I would recommend this to a friend

  • Great price, great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very smooth mouse, I don’t know what took me so long to upgrade. You just plug the mini usb and done

    I would recommend this to a friend

  • best mouse so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate acknowledgement ffrI'm Windows. Works on almost any surface..except for glass of course. Nice to the touch and eye. Best mouse IMO.

    I would recommend this to a friend

  • This is a very good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mouse is very nice looking, easy to handle, battery is included and price is very reasonable.

    I would recommend this to a friend

  • Uncomlicated and inexpensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, simple, and uncomplicated mouse. Inexpensive and does its job

    I would recommend this to a friend

  • Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice on the hand. A little too soft, but in overall works great and doesn't make so much noice.

    I would recommend this to a friend

  • Easy to install mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much plug and play mouse. Hook it up and 10 seconds later your mouse is ready to be used. Pc detected it quickly and installed the software.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good conection others have had weak connections an had to be rite next to usb port

    I would recommend this to a friend

  • Solid Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse has worked very well for me. I regularly complete spreadsheets and and other office reports at various locations that change daily and the mouse has been easy to use and travel with.

    I would recommend this to a friend

  • Great Deal

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no issues. More reliable than more expensive ones I’ve purchased in the past.

    I would recommend this to a friend

  • One smooth mouse!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse moves with ease and works great. Good feel to the hand!

    I would recommend this to a friend

  • Windows Mouse works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows smart mouse connects easily and functions well with both the Dell hardware and Windows software.

    I would recommend this to a friend

  • So far so good!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great so far. I would prefer the red color but it would cost a lot more just for the color, that's only thing I don't like about it! Overall, I'm happy with it.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Plug and play. Has an off switch built in so when not in use you don’t have to take out the batteries

    I would recommend this to a friend

  • Good travel mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Love the smooth mouse wheel. Not quite comparable to a gaming mouse or anything but it's a perfect travel mouse.

    I would recommend this to a friend
Page 122, Showing 2,421-2,440 of 4,381 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.