Customer Ratings & Reviews
- Model:
- D5D-00001
- |
- SKU:
- 9401685
Customer reviews
Rating 4.6 out of 5 stars with 4382 reviews
(4,382 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, size, and battery life of this product. Many appreciate its price and wireless functionality, while some experienced issues with the scroll wheel and tracking. Positive feedback also highlights the design, surface compatibility, responsiveness, and weight. A few users noted occasional lag, but overall the response was positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not easy to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and I was having difficulty using it as I always use Logitech.. I don't recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
Terrible Battery Life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this mouse for exactly 4 months, and I’m on my third battery. The features say the battery should last up to 10 months - 4 months is not even half of that. I bought this mouse while it was on sale, so I didn’t feel as irked at having to replace it already. I just can’t justify all the future battery spending I will need on this not-at-all-special mouse. Would not recommend.
No, I would not recommend this to a friendRated 3 out of 5 stars
you get what you paid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels the left side is heaver when you move this mouse, because battery is placed in the left side...…
No, I would not recommend this to a friendRated 3 out of 5 stars
GREAT...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT... FOR AWHILE...GLAD I GOT THE REPLACEMENT INSURANCE. LOVE THE PRODUCT BUT IT DIDN'T STAND THE TEST OF TIME. WORKED FOR ABOUT 9 MONTHS
No, I would not recommend this to a friendRated 3 out of 5 stars
Hard to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very hard time getting the USB into the slot in my laptop, no problem with other products/tools. I am afraid this may eventually break given the pressure I have to apply.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel does not last very long. It softens up and wants to come off the plastic inner wheel. The wheel should be made from a solid or thicker piece of rubber.
I would recommend this to a friendRated 3 out of 5 stars
It's just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from a Microsoft but somehow this mouse model is not as reactive as I was it to be.
I would recommend this to a friendRated 2 out of 5 stars
Just not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it. The mouse is glitchy at times. Slow at times or just won’t connect. But the scroll wheel has no texture and no accuracy. The pc is 2 feet from were I use it and often it doesn’t work as it’s to far away. The dongle is bigger then others. I thought Microsoft would have value over Logitech same price point but I was mistaken
No, I would not recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a small mouse best for travel rather than a dedicated desktop setup unless you have very small hands.
No, I would not recommend this to a friend- Pros mentioned:Affordable
Rated 1 out of 5 stars
Don't be fooled -- Not Bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a Bluetooth mouse as some might expect (their use of the term "Bluetrack" notwithstanding). Needs a dongle to connect to a computer. And it's the old fashioned USB-A type, not the current USB-C. Even with an adapter, it's not compatible with my MacBook Pro. Sorry I bought it. Seduced by the $9.99 sale price.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Average wireless mouse.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse was ok most of the time, but sometimes it would get a little skittish. Maybe something was affecting it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Perfect fit in the hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is good for travel but for desk use it sucks your batteries dry. I would stick with a wired mouse for at the desk stuff
I would recommend this to a friendRated 3 out of 5 stars
Little smaller than I like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it filled my hand better. Works jerky on our older 2014 desktops and we will be looking into why?
I would recommend this to a friendRated 3 out of 5 stars
so so mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the quality . the buttons were loose when pushed. veery dusty and dirty.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but battery run out quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse, the issue is you need to keep replacing batteries very often.
I would recommend this to a friendRated 2 out of 5 stars
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This so far is my negative review on stuff i bought at bestbuy. Its wireless capability was just slow. The cursor reacts pretty late, not as responsive as expected. I bought it thinking that with the brand, it should do better. I picked it for a change compared to the typical logitechs i had but got dissatisfied. I actually would not want to replace it but my wife got so impatient and bought a better one instead. Now its just inside the drawer of our office table.
No, I would not recommend this to a friendRated 1 out of 5 stars
disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this seemed like a good mouse, and it may have been my windows etc. but the tracking was not at all on target when moving mouse around... sorry
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello hollywood1, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 4000. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
- Pros mentioned:Affordable
Rated 1 out of 5 stars
Dongle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use it with my Lenovo Yoga because of the usb dongle. Purchased the Lenovo yoga wireless mouse instead. Way better quality. Similar collapse feature as Microsoft surface Pro mouse but 1/3 cost. Bottom line - way better options for a wireless mouse. Just pay attention to features.
No, I would not recommend this to a friend Rated 3 out of 5 stars
good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works really well. I wish I would have bought one with the detents in the scroll wheel. this one doesn't have them and is rather touchy.
I would recommend this to a friendRated 3 out of 5 stars
Small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but too small for my hand and battries drain very fast.
No, I would not recommend this to a friend






